thirteen-thirtyone.com

3.7
3.7 Based on 41 reviews

13:31 celebrates Fashion and Decor in all forms of artistry, experimenting with shapes and colours in a selection of unique pieces that appeal to all senses....

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Average Rating

3.7

/
5

41 Reviews

5 Star
59%
4 Star
7%
3 Star
2%
2 Star
7%
1 Star
24%

All Reviews

Filter Reviews

Review Time

St0rMizZ
Charming boutique with great selections

This charming clothing boutique has continually impressed me during my visits, allowing me to discover some lovely dresses despite a limited selection. Today's experience was particularly enjoyable as they allowed me to combine sizes; the top and bottom that fit me well were from different sizes. That was a nice touch. Overall, I really enjoy this place.

5
Date of experience: Dec 31, 2025
Yvonne Rogers
A delightful clothing shop

A delightful clothing shop where I've had great luck on my visits, managing to find some lovely dresses, even though the selection is somewhat limited. Today's experience was fantastic as they allowed me to mix sizes; the top and bottom that suited me came from two different sizes. That was a nice feature. Overall, I really appreciate this place.

5
Date of experience: Dec 31, 2025
Anne Howard
Ordering issues

I just placed an order and mistakenly sent it to the wrong address. I’ve been trying to reach out, but I keep getting bounce-backs from the contact email on the site. The website also mentions an online chat feature, but it seems to be nonexistent. Can someone please assist, or how did others manage to get in touch with the service?

1
Date of experience: Nov 23, 2025
Grover Walker
No email confirmation received

I never received an email confirmation for my order of a clock, and there’s no way to reach them since the email provided on the website is undeliverable. It's quite concerning, and there’s no phone number available. I’m contacting my bank to report a potential scam and retrieve my money.

1
Date of experience: Oct 01, 2025
Ron Morris
Poor quality of 'Italian Leather'

I ordered their slippers which took an eternity to arrive, and I've had them for less than a month now. The quality is shocking considering the price and the claim of being Italian leather. After just two hours of wear, I noticed some tearing. After only two days of use over a week, the entire inner sole is ruined. I am extremely dissatisfied with the quality for what I paid.

1
Date of experience: Jan 02, 2023
pitou34
Delivery took longer than anticipated

The delivery took significantly longer than expected, but everything else was handled well.

4
Date of experience: Jul 05, 2022
Zoe Wilson
Poor service experience

I had a poor service experience. I ordered my dress in April and have yet to receive anything. They initially stated it would take only 2 to 3 weeks to ship. I wouldn’t recommend this site to anyone.

1
Date of experience: Jun 15, 2022
Helen
Frustrating experience

It’s been a frustrating experience. There’s zero accountability or trustworthiness. I placed my orders months ago and still have no idea where my money or items are.

1
Date of experience: Jun 11, 2022
Cynthia Johnson
Lack of response regarding shipment

I sent an email inquiring about the shipment status but received no response. I followed up again on 5/25, still with no reply. It’s been about 2 months since my order, and I'm curious if my items are stuck somewhere. Can anything be shipped to me that isn’t locked down?

1
Date of experience: Jun 01, 2022
Leila A.
Excellent quality

5
Date of experience: May 20, 2022

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Business Details

  • 13:31 celebrates Fashion and Decor in all forms of artistry, experimenting with shapes and colours in a selection of unique pieces that appeal to all senses.

  • language https://thirteen-thirtyone.com

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