Review Time
From the initial quote to actual sale the Thomas Brown staff were helpful, efficient and friendly. They telephoned regularly with updates even when we were abroad. At the end of the process sometimes it felt like we were updating them but we are very proactive in seeking progress reports. Ultimately we were very happy with the service they provided.
Thank you to all the staff. The first impressions from Chris, the timely response and the photographs were all supportive. Followed up by the number of showings and then the activity post accepting an offer. My couple of words of advice relate to when I showed the purchasers around the house and discussed very important aspects that I knew as the owner. Understand what makes the property work for the owners as these points will make it work for purchasers. Best Alan and Debbie
I would like to add that buyers please beware of Thomas Brown over-valuing your house; they do this to get your custom. The other thing is that they will tick the box on your contract which says you are allowing third parties to contact you, such as solicitors. We were surprised to receive unwanted 'phone calls. I looked at the contract that we had signed and the box had been ticked for us. This is downright deceitful and very unprofessional and I continue to look upon Thomas Brown with the very lowest regard. Avoid! ADDENDUM: the one thing I am not is a liar and my contract was definitely ticked by the Thomas Brown employee and not by me. This is a deceitful and unprofessional manner in which to carry on your business and you should be ashamed of yourself. I will also tell my tale to everybody that I know.
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