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Our experience buying our first home with Thomas Brown has been great. From the very first viewings they were punctual, extremely friendly, and made effort to not only discuss the house but also their own personal experiences of the surrounding area. Throughout the conveyancing process our contact (Liz) was great at keeping us up to date with everything happening and we appreciated that she made the effort to speak to us on the phone instead of just over emails. Even small things like them congratulating us once exchange had taken place is a lovely touch. Overall, we've managed to reach exchange on our purchase in quite a timely period, aligning with our original agreed dates. Even when we had a delay due to a break in the chain they were proactive at helping us to resolve it and being transparent.
I purchased my property from Thomas Brown Solicitors recently. They are a very efficient and professional Estate Agents. The after sales care was second to none. They regularly kept me informed of each stage of the process, nothing was too much trouble. If you are thinking of putting your property on the market then look no further than Thomas Brown they are excellent.
Absolutely fantastic from start to finish. Very professional and Liz kept me informed every step of the way. They made what can be a very stressful process a total breeze. If I ever need to sell again I would use Thomas Brown Estate Agents in a heartbeat. Thank you very much indeed.
We have recently used Thomas Brown Estates for the purchase of a new property. Liz provided a very professional, courteous service, keeping everyone informed of any issues with the chain and providing excellent advice on how to deal with issues that arose.
Thomas Brown valued my house and sold my house. I was very impressed with the whole prosses. Chris valued it and gave very good advice on the selling process. We received an offer we accepted in about 14 days. From there Liz in sales progression took over. I was very impressed with Liz who kept us informed of progress and gave good advice on moving towards exchange of contracts and completion. Thanks Thomas Brown I thoroughly recommend them.
From the beginning the sales team were great, very knowledgeable and our house sold within 2 weeks. Liz on the progression team was amazing, kept us informed and up to date every step of the way, the sale went smoothly and I can’t fault them.
We were kept updated on the progress of the sale on a regular basis, which was very reassuring. All technical matters, including the questions asked by the solicitors were explained to us and at times the buyer was contacted directly when the solicitors asked questions which seemed unnecessary.Thomas Brown Estates looked after us when a failed buyer, who had tried lowering the price well below that offered at the last minute, realised he had made a serious mistake and started to seriously pester us.We ended up achieving the full asking price and the offer from our successful buyer was made and accepted the day the property went back on the market.
A huge thank you to you all for achieving a smooth sale for our home. We obtained three valuations initially from local agents but it was a no-brainer to market with Thomas Brown Estates. We were very impressed with Christopher, who gave us our initial valuation and he was so spot on about market conditions. He wasn't pushy in the slightest - just a genuinely nice and knowledgeable guy. Louise then stepped in to conduct some of the viewings and always gave good feedback. When we went under offer, Liz then came into her own and fully supported our process. We had a few stressful moments where we weren't even sure if the sale was able to progress but her air of calm reassured us and she was very hot on the case, chasing for updates and getting everyone back on track. That really helped our stress levels knowing that everything was being done that could possibly be done. We are now in our new home and can't thank everyone enough. You really do provide the best service and you deserve to be highly rated in recognition of a wonderful team. Thank you so much. Katie & Christian
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