Review Time
Liz from Thomas Brown has been very helpful since day one, keeping us updated and moving the process along. We are first time buyers and Liz ensured to give us plenty of information along the way. We had to work to move by a specific date and Liz has worked hard to help us on this.
Great communication and support from initial conversations about marketing our property in the current market to exchanging contracts. Members of the team always available when needed and provided constructive advice and support on both selling and purchasing.
Very terrible service from Thomas Brown.Refused to book an appointment to view one of their houses. They said that our current house needs to be on the market and under offer for us to be allowed to view. I’ve never heard such arrogant comments before. Other estate agents booked us in without question.When I questioned their policy I was told that’s just how it is with them.They seem to think they are the only agents around. Every other agents I spoke to couldn’t be more helpful or accommodating. Immediately booked 3 viewings without hassle. Will not recommend or use them again.
That Thomas Brown has become the No 1 estate agent in Orpington comes as no surprise after the service I received from them, both buying and selling properties with the Orpington office.A great team of people. I felt informed and supported throughout the process. Their progression manager, Liz, who is office based (therefore always contactable), was especially supportive and knowledgeable, answering any queries with patience.Thank you and well done to the entire team – great working with you. HW
The staff at Thomas Brown are exceptionally professional in every aspect dealing with issues raised selling property. No matter the issue all the staff acted in a very professional manner. Living 200 miles away and not being able to visit the estate agents at the drop of a hat they were very professional in dealing with issues raised by a very padandic buyer cannot recommend to highly
Thomas Brown sold my house within a few weeks after I had had it on the market with several other agents for a year. Numerous viewings and offers . They exceeded my expectations and I have no hesitation in recommending them. The sale is going through smoothly and a big thank you to them.
The very best Estate Agents - They encourage the buyers to view, know the area well themselves so are informative. They work really hard to get property sold for the sellers and for the buyers to get what they are looking for. Very honest and professional. No pressure. A big mention for Jason who done my viewings and Liz who progressed the sale and was always helpful with answering any questions and keeping me up to date and informed of absolutely everything I needed to know and to do. And the last few days Amy has also been amazing...Everyone at Thomas Brown has played a big part. Highly recommended 5* - Personally, I wouldn't use anyone else and have already started recommending them to my neighbours - Thank you sooooo much xx
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