tickinsurance.com.au

4.3
4.3 Based on 21 reviews

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday....

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Average Rating

4.3

/
5

21 Reviews

5 Star
70%
4 Star
9%
3 Star
9%
2 Star
0%
1 Star
13%

All Reviews

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Review Time

Nelson Fesolai
The simplicity of purchasing my travel insurance online was seamless with Tick Travel Insurance. Th

The simplicity of purchasing my travel insurance online was seamless with Tick Travel Insurance. There was a good discount promo which came in clutch. I have purchased Tick Travel Insurance on a few overseas trips and the cover I require is always met. I have yet to claim to date. But so far so GOOD!

5
Date of experience: Feb 24, 2026
Byron Morris
Dealing with claims has been extremely frustrating

Dealing with the service has been extremely frustrating when attempting to make a claim, as they have prolonged the process and caused endless amounts of annoyance. I have seen other reviews that seem to emphasize "value for money". However, insurance is pointless if the claims process is completely flawed and unmanageable. We were caught in a significant cyclone affecting a large area in Asia, which was well documented on various official platforms. We provided substantial "proof" of our 3-day delay. We were covered for "natural disasters," yet the service is asking us to obtain a personalized letter from the airline that canceled our flights for two consecutive days.

1
Date of experience: Jan 21, 2026
Jenna Anderson
Disappointing experience with policy exclusions

We decided to change our insurance after finding exclusions in the policy document that were not satisfactory. Regrettably, we received less than half of the premium paid, even though we had no travel plans for another six weeks. It's essential to read the policy document carefully.

1
Date of experience: Jan 02, 2026
CTLDragon1910
Cancellation fees apply

I chose to change my insurance after finding some exclusions in the policy document that I didn't like. We received under 50% of the premium paid, despite not traveling for another six weeks. Be sure to review the policy document carefully.

1
Date of experience: Jan 02, 2026
Lilla Carter
Claim filing process needs improvement

I wasn't satisfied with the claim filing process. Customer service informed me that it can only be done via phone.

3
Date of experience: Dec 31, 2025
Landon Parker
User-friendly website with fair coverage

The website is user-friendly and offers decent coverage at a reasonable price.

5
Date of experience: Dec 31, 2025
Elisha
Convenient access

Convenient access. Suggested by a friend. Excellent pricing.

5
Date of experience: Dec 31, 2025
Nicolas Carter
My go-to for travel insurance

I always choose this travel insurance for my trips; it's affordable and easy to obtain a policy.

5
Date of experience: Dec 30, 2025
Jim Anderson
Meets all my needs

Straightforward quotes, easy insurance acquisition, quick service—this works perfectly for me.

5
Date of experience: Dec 30, 2025
malostronger
Affordable and clear pricing

5
Date of experience: Dec 29, 2025

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