Review Time
There was a great selection of styles for our new front door, and we were able to choose our own color. The entire team, from sales to installation, was incredibly helpful. The door is now fitted, and we are extremely pleased with the final product.
The installation of new windows and doors was completed today. Everything went very smoothly; we had two excellent teams handling the installations. They worked diligently and even skipped lunch to finish on time. Please extend my gratitude to them for a job well done. My only concern was the number of different managers involved.
Throughout the whole process from my initial enquiry to the completion of the work I have been impressed by the professional and friendly interactions I have had with all members of the Timber Windows team. I am extremely pleased with windows and doors and they have exceeded my expectations. I would unequivocally recommend them.
We have previously used this company for windows and were very satisfied. However, our recent choice of front door has been disappointing. The door is delicate, easily scratched, and the paint chips off easily. The frame seems particularly vulnerable. Even after just a few months, it shows signs of wear from everyday items. We've had more affordable doors in the past that held up better. After reaching out to the company, they seem to believe this is normal for their doors, and do not acknowledge any potential issues with the coating. While the doors look beautiful, they require constant maintenance. Had we known about their fragility, we would not have purchased.
We were very impressed with Timber Windows Cirencester who replaced all of the windows in our property. The professionalism and friendly and helpful attitude from Andy the designer, John the surveyor, Helen in installations and Ryan and Lee who coordinated the fitting team was really impressive. The fitting team were particularly amazing. They were so efficient, tidy and detail orientated as well as being a really nice bunch of people. The windows look great. Not the cheapest option but a good example of 'you get what you pay for'. Thank you.
From visiting your lovely showroom in Clifton and meeting Audrey to the consultation with Louis and fitting with the very skilled team we are delighted with our beautiful front and back doors. They have made our Victorian house look beautiful and feel secure. Highly recommended.
It's disgusting that you think it is okay to dump your sales brochures on the stairwells of private estates like litter because you can't be bothered to put through residents letter boxes. This is disgraceful. There is no excuse for turning your brochures into rubbish. Leaving residents to collate these scattered leaflets and bin them. I have taken photos and reported this to The London Borough of Hammersmith & Fulham.
From my first visit to the Clifton showroom to the final installation of new doors and windows I’ve been very impressed with TimberWindows. Phil and Kelly were so knowledgable in helping me make decisions, the surveyors arrived promptly and were very thorough, answering any questions I had. A big shout out to Lee and Lee who did the fitting, they did a superb job, I was amazed that no internal or external decoration was damaged in the process and I am absolutely thrilled with the end result. Thank you too to the office staff who communicated so well throughout, the whole experience exceeded my expectations and the product itself is top quality. My cottage is transformed!
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Our network of 49 showrooms across England and Wales supply and install a beautiful range of timber windows and doors.
As a whole, the network carries out one hundred installations every week, and
having been established for 20 years, we have transformed the homes of thousands of satisfied customers; we are proud that 35% of our projects come from recommendations or follow up/repeat business.
All quoting, sales, surveys, installations and aftercare are provided through the trusted network of showrooms. Many have their own review profiles.
We carry out skilled work with high quality products, treating every customer and their home with respect, and always stand by our guarantees to rectify issues that rarely occur.
If you’d like to view the experience of many more customers, please view the profiles of some of our showroom network below and visit www.timberwindows.com to see dozens of genuine case studies and testimonials.
Additonally, these are a selection of our showroom TrustPilot results:
https://uk.trustpilot.com/review/timberwindows-essex.com
https://uk.trustpilot.com/review/timberwindows-southern.co.uk
https://uk.trustpilot.com/review/www.sherbornewindows.co.ukSee more
