Review Time
I am only giving them 1 star because 0 stars isn't an option!!
The worst customer service I have ever experienced in my life!!!!
Placed an order and didn't receive any confirmation or order number, the money had gone from my account and after sending 5+ emails to them they didn't even reply once!
I ordered the exact same product from a different, more reliable source for cheaper and that arrived 2 days later.
I asked TKTX to cancel my order and refund my money to which they have totally ignored me and haven't replied to me at all.
I never leave reviews but, I feel like I have to , to try and stop this happening to anybody else.
I get that it's only £20 but, that isn't the point here.
Worst company ever and even worse customer service.
AVOID AT ALL COSTS!!!!!
I am only giving them 1 star because 0 stars isn't an option!! The worst customer service I have ever experienced in my life!!!!Placed an order and didn't receive any confirmation or order number, the money had gone from my account and after sending 5+ emails to them they didn't even reply once! I ordered the exact same product from a different, more reliable source for cheaper and that arrived 2 days later.I asked TKTX to cancel my order and refund my money to which they have totally ignored me and haven't replied to me at all.I never leave reviews but, I feel like I have to , to try and stop this happening to anybody else. I get that it's only £20 but, that isn't the point here.Worst company ever and even worse customer service.AVOID AT ALL COSTS!!!!!
I have been a victim of extreme fraud while shopping from Tktxstore.com. Their service and honesty are nothing to talk about. They do not give any proper response after ordering and their main goal is to steal the customer's money.
Terrible service shop elsewhere do not shop here you will be wasting your timeI purchased numbing cream on a Sunday evening. I was told 1 to 2 business days on express shipping. Which I paid for.I’ve contacted Royal Mail today as there is no update with my tracking and they have advised that they haven’t even sent it onto them as yet.So they lie about the shipping serviceYou also can’t speak to anyone. You have to email them and get a response within 24 to 48 hours. I’ve sent two emails so far no reply as yet.I want a full refund from them immediately as I don’t even want the product turning up late!Terrible service, you should be ashamed of yourself
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