Review Time
SCAM! On there website they rate 4* GREAT but that is not true!
ON trustpilot website the have a very bad rating. I ordered 1 pair of nike trainers, after 3 weeks still no delivery. Send many mails no answer. I traced down there adres, its a virtual office in Amsterdam no phone number. Further investigation brings me to LRG investments as a British investment company. They own the brandnames to bed dressed but also V&D en V& D prijzencircus a origin Dutch comp[any wo want bankrupt in 2015.
Be carefull as this smells like FRAUD
SCAM! On there website they rate 4* GREAT but that is not true!ON trustpilot website the have a very bad rating. I ordered 1 pair of nike trainers, after 3 weeks still no delivery. Send many mails no answer. I traced down there adres, its a virtual office in Amsterdam no phone number. Further investigation brings me to LRG investments as a British investment company. They own the brandnames to bed dressed but also V&D en V& D prijzencircus a origin Dutch comp[any wo want bankrupt in 2015.Be carefull as this smells like FRAUD
They send my boots very quick indeed, but the wrong size, although the order/account gives the right size.And, I read that by others too, the return costs have to be paed by me, although the side says otherwise and it is their mistake.Their phone is out of order and as I read the other complains, my e-mail will probebly not be commented. My luck, I payed by creditcard, so I am insured. Already took action.Not with me!!! Don't trust them
Ordered dressed in November and wasn’t received until 15th May. 2 alterations were not measured correctly and I had to pay for these. Appointment booked for a fitting and dress wasn’t even in the shop. Had to keep my daughter off school to go to Southport to have the dress altered for a 3rd time.
I ordered with them and my order is sitting in a DHL locker and they requested that the pick-up code be sent to them directly for some reason. I have rung them 3 times, they told me to contact DHL each time. I did and DHL tell me that they put the receiver’s address as their own!!! So the pick up code has been sent to them and now it’s Saturday, after a week of trying, and my parcel will be returned to them, without being able to do anything about it. So frustrating.
Worst experience ever & very bad customer service! First, they send my package to a different address. The tracking link doesn't work and they leave it up to me to find my package by making it incredibly hard to contact them (they just hang up on you after 20 minutes in the queue). Lastly, they denied me to return the sneakers just two days after the return period (which is only 14 days) even though I wanted to re-order the correct size with them again. Customer service was rude beyond everything. Never again.
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