tools-shop.me

3.9
3.9 Based on 47 reviews

...

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Average Rating

3.9

/
5

47 Reviews

5 Star
47%
4 Star
32%
3 Star
2%
2 Star
0%
1 Star
19%

Filtered Reviews

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Review Time

Loraine
Customer service canceled my…

Customer service canceled my membership. Chat function works fine.

5
Date of experience: Apr 15, 2025
Sawyer A.
The support was superb!

The support was superb. Immediately after I raised my concern that I did not intend to subscribe to tools-shop.me, Anne was very nice and understanding about the situation. I said I would like to unsubscribe as I didn't actually intend to do any purchase. She was great about that and informed me on the steps to do for unsunscribing. Overall my experience with support from tools-shop.me was wonderful. I was actually surprised that I received responses so quickly from Anne and the support team; they are very reassuring and helpful. Tools-shop.me must be a great place for purchasing online, unfortunately it is not my area of interest.Thank you so much for the lovely experience albeit brief.Best wishes,Mas

5
Date of experience: Apr 10, 2025
Miles Cooper
This company advertise a 10 piece…

This company advertise a 10 piece toolset ,then i bought the set from them for R190.12 on 04.04.2025 which i never received ,an then they took a R208.82 from my account for bookclub of which i never signed up for or agreed to.Now On 07.04.2025 they are saying it is non refundable but in my case they can make an acception to pay back my money. They said i must write a good review about my interaction with them take a pic of it ,then they can make an acception to pay my R399 back into my account.O ff wich i said i will do it after receiving my money into my bank account .I have not received anything from them for my R399 that they took.They try to take another R200.70 on 05.04.2025 and the decline that amount because there was no more money left

1
Date of experience: Apr 04, 2025
TheNeofrench
Ahlby resolve my matter

5
Date of experience: Apr 02, 2025
Louisa Howard
Thank Diamond

I was scared of having to pay every 14 days for a purchase error. But thanks to Diamond, I'm much more at ease. I hope to continue having information about my case to ensure my peace of mind. Thanks again for such kind attention from Diamond

5
Date of experience: Mar 31, 2025
Noah Drake
Tools-shop.me customer support

Kai provided good customer support.

4
Date of experience: Mar 27, 2025
Friendly and helpful.

5
Date of experience: Mar 26, 2025
Good customer service

Am new here, and I love their customer service prompt response to calls and email kudos. I will also want to shop with them if the automatic direct debit in every 2 weeks is not valid but can pay with ur bank card like other online app. Also kitchen equipments should be added in the shop.

4
Date of experience: Mar 21, 2025
Felicity Harris
The experience was interresting

The experience was breaf

4
Date of experience: Mar 19, 2025
danmetyCZ28
Good communication and fast response…

Good communication and fast response times

5
Date of experience: Mar 19, 2025

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