Name: torege.com
Telephone: 000000000
Rating: 2.8

Stephen Brown Guest

Company does not ship items paid for

Company does not ship items paid for. Contact email is not valid. I believe they are a scam. I am going to have to file a claim with my credit card company to hopefully get my money back.

Date of experience: Aug 19, 2025

Ricardo Arroyo Guest

6 months ago

14 days after I placed an order for two…

14 days after I placed an order for two pairs of glasses, I still haven't received anything. They haven't even shipped them, and they don't answer emails. Beware of this store.

Date of experience: Aug 17, 2025

Carroll Brown Guest

7 months ago

Buyer beware

Yup, total scam. Ordered three pairs of sunglasses. Received two pairs but they weren't what I ordered. Never received the third pair. Multiple attempts to contact them haven't resulted in any response.I reported it as fraud to my credit card company. I was credited the funds back but then re-charged as they said Torege claimed that it was a legit purchase. SO they will take the time to reply to fraud charges but not their customers. DON'T BUY ANYTHING FROM THIS COMPANY.

Date of experience: Jul 26, 2025

Posy Wilson Guest

8 months ago

I ordered two pairs of glasses and only…

I ordered two pairs of glasses and only received one pair when emailed about it I couldn't get a reply waste of money

Date of experience: Jul 04, 2025

Mabel Walker Guest

8 months ago

I want to return my sunglasses

I want to return my sunglasses but can’t get ahold of anyone. Been waiting since the 9th to get my return approved. What a dumb system for returns.

Date of experience: Jul 01, 2025

LP Guest

8 months ago

Terrible Shipping updates Even when I…

Terrible Shipping updates Even when I paid for express shipping. The lack of updating on an order that is over $100 bucks is sad and unprofessional. The Only reason I keep using TOURGE is is for how well they fit my face.

Date of experience: Jun 24, 2025

Rental0919 Guest

8 months ago

customer service

placed order Apr 25, 2025sent email May 12, 2025 to the support@ asking for update, no responsesent email May 18, 2025 to support@ asking for update, no responsesent email from torege website, not sure of actual date, no responsesent email May 26, 2025 to support@ asking for refund if product not available, no responsereceived product 1st week of June 2025, no notice that it had been delivered to community mailbox.received email notice that shipment is on the way Jun 16, 2025, checked the " track package" option, last entry was May 7, 2025.Torege either doesn't have customer service and needs to establish one or it needs a thorough review.the good news is I'm enjoying the product so far.

Date of experience: Jun 16, 2025

Coloman Cook Guest

9 months ago

Love the style & the way they fit!

Date of experience: Jun 03, 2025

queen_lm32 Guest

9 months ago

The first pair I got that I wanted the…

The first pair I got that I wanted the most is good, maybe stretches a little at the junction point. The blue lens pair I got doesn’t fit well at all. The plastic nose piece makes it sit way too high in the nose and makes it look weird and not cover as much so extra light comes in on the sides and below.