tradingdepot.co.uk

4.6
4.6 Based on 21 reviews

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Average Rating

4.6

/
5

21 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Amy Holroyd
Shaws Sink

I ordered a shaws sink and waste from Trading Depot for my new kitchen which all arrived very promptly and without any issues. Through no fault of the staff at trading depot the waste was the incorrect size. I contacted Jemma Porter who helped me to correct this without any fuss. The level of customer service from this company and from Jemma in particular, has been outstanding, friendly and prompt. I would definitely recommend the firm to anyone based on my experience. Thank you so much again Jemma for helping me to rectify this. Your a star :) ⭐️

5
Date of experience: Feb 10, 2026
Jilly Dennell
I needed a replacement part today and wanted to be sure that the one I found on Trading Depot would

I needed a replacement part today and wanted to be sure that the one I found on Trading Depot would be suitable. I used the online chat and Adam promptly answered my question (yes the part was suitable) and was very polite. Well done on perfect customer service. I confirm I went on to purchase this part and was delighted that Trading Depot offered free postage. Excellent.

5
Date of experience: Feb 09, 2026
fiona greenfield
Ordered a Nuance BB complete fix and…

Ordered a Nuance BB complete fix and sealant product and they sent out a Wilson Art product that was much cheaper on their website for finishing only. Told me they are the same thing but the Bushboard they are fixing is very expensive so couldn’t risk using this cheaper product. Took ages to get back to me initiate a return. Won’t be using them again.

1
Date of experience: Feb 05, 2026
H Webb
Excellent Customer Service

I called Customer Service with a tricky request which was dealt with by Hermione, who was extremely helpful, knowledgeable and efficient, immediately organising to have an unstocked item added to the website to complete my order. I would recommend Trading Depot highly.

5
Date of experience: Feb 05, 2026
Kamil
I had a great experience with Nathan at…

I had a great experience with Nathan at Trading Depot. He helped me promptly with the invoice I requested and made the whole process very easy. His response was very quick, and he was polite and professional throughout. Excellent customer service — thank you, Nathan!

5
Date of experience: Feb 05, 2026
Nathan

Nathan was super helpful and quick to attend to my queries with the product and delivery.

5
Date of experience: Feb 04, 2026
Plum Moore
Adam was fantastic!

Adam was immensely helpful. Having spent most of the day googling valves, outputs and exafills, within seconds he recommended the perfect product and at a great price too. He answered my many (very non tech) bathroom equipment questions with kindness and ease. It's taken all stress out of buying pricey items that would be so easy to get wrong! Thank you.

5
Date of experience: Feb 04, 2026
Jilly Dennell
Confirming Correct Replacement Part using CHAT

I needed a replacement part today and wanted to be sure that the one I found on Trading Depot would be suitable. I used the online chat and Adam promptly answered my question (yes the part was suitable) and was very polite. Well done on perfect customer service. I confirm I went on to purchase this part and was delighted that Trading Depot offered free postage. Excellent.

5
Date of experience: Feb 03, 2026
Wheatley
So Pleased I Found Trading Depot, Adam was fabulous!!

Adam was brilliant at helping us with our top for our vanity unit. Trading Depot have been great, very helpful and we will be back. Would thoroughly recommend to anyone for excellent service.

5
Date of experience: Feb 02, 2026
Maureen
Hands up to Tradingdepot

I rang up and they were very helpful I put my order in and recieved e mails for tracking and it arrived on time The price what I wanted was much cheaper than the makers with the same part

5
Date of experience: Feb 02, 2026

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