tropicalglass.co.uk

4.9
4.9 Based on 201 reviews

One stop shop for terrarium lovers. Create you own ecosystem thanks to our wide selection of DIY terrarium kits, terrarium jar, plants and all accessories needed....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%

Filtered Reviews

Filter Reviews

Review Time

Asdi8
Delivered on requested dayGreat Service

Delivered on requested day. Packaged well, plants in good condition. Can't say much more as it's a Christmas gift for someone else.

5
Date of experience: Dec 18, 2024
Clyde L.
Brilliant company to deal with

Brilliant company to deal with. Item was great, delivered on time. Packaged well, great plants. I had forgot to order the tools but they were easy to contact and managed to add them to my order.

5
Date of experience: Dec 17, 2024
WaRLoR86
Great personal customer service

Great personal customer service, especially before deciding on my purchase. The item arrived well packaged (all recyclable) and the plants were in great condition. The DIY terrarium kit was purchased as a gift and the recipient loved it. Would recommend and would purchase from Tropical Glass again.

5
Date of experience: Dec 14, 2024
Noelle Howard
Superb website & product

Bought this as a present for my husband, I didn’t know much about terrariums but the website was so clear and I understood what I needed to buy. The selection of products were fab and delivery perfect (I loved that the packaging was all recyclable and protected the products perfectly).When we gave it to my husband he loved the items and how healthy the plants looked. When he put them together he really enjoyed the video tutorials and couldn’t have asked for more

5
Date of experience: Dec 13, 2024
Yellocx47
Quality product

Quality product. Really well packed and really fast delivery. I will definitely be a return customer.

5
Date of experience: Dec 10, 2024
Sherry Sanders
Commended in the highest terms.

I can only commend Tropical Glass in the highest terms for their customer care and attention to the needs of their clients. My parcel was damaged in transit by DPD and to their credit it was no trouble to chase and then replace my order for which I am very grateful. Katie was particularly helpful throughout this whole saga.

5
Date of experience: Dec 09, 2024
Holly J.
Excellent condition

Fast delivery. Plants arrived in excellent condition

5
Date of experience: Dec 07, 2024
Hunter B.
Excellent

Excellent, great communication from yourselves. Unfortunately DPD let it down with poor communication but got my parcel eventually and the terrarium is exactly what I wanted. Plants were in good condition despite the delay

5
Date of experience: Nov 29, 2024
Noel Cooper
Good quality

The items arrived well packaged and the plants in good condition. Delivery was fast. I am very pleased with my purchases. As it is a Christmas gift I haven’t put it all together yet but it doesn’t look difficult and there are instructions

5
Date of experience: Nov 27, 2024
Marvin Brooks
I was impressed

Easy to use website, great communication, incredibly speedy delivery, very sturdily packaged and healthy looking plants - what’s not to like? I was very impressed

5
Date of experience: Nov 26, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More