Review Time
I purchased a hoodie from HR and the quality is horrible... It was pretty expensive for the product, my hoodie is supposed to have strings in the hood (there's holes for it) and it didn't even come with strings. I would avoid this site completely
I purchased a hoodie from HR and the quality is horrible... It was pretty expensive for the product, my hoodie is supposed to have strings in the hood (there's holes for it) and it didn't even come with strings. I would avoid this site completely
I'm giving this review 1 Star when it actually doesn't deserve any! I purchased a "Stranger Things" themed cap and tee-shirt in early January 2026 from this company for a February Birthday gift. The celebrants Birthday was missed, and as of February 25 2026, after contacting Truestarry via email, I have yet to receive my items. There was tracking initially, then nothing after it says it arrived in the United States. I am attempting to get a refund for my items, but I want to warn anyone thinking of purchasing an item from this company NOT TO DO IT!! You will be sorry you did, no matter how great their products look on a website.
Received item after several weeks. Poor quality, unusable due to incorrect sizing, and the company initially offered me $3 and keeping the item (which, according to them I could just "resale"). Scam company. Do not use. If were possible to give zero stars I would.
As per previous reviews items not as described, they make it almost impossible to obtain a refund and their replies are lies and breach Australian Consumer laws and in addition they charge your card more then the price at the payment window on their site. Do not buy from this site unless you want to part with your money and not receive the items as per advertised
I would give zero stars. I ordered a sweatshirt from Truestarry and although their tracking shows it was delivered 1/22/26, I never got it. They have given me the run around about refunding my money, trying to tell me it’s the post office’s fault. Except they use courier tracking. I think this is a scam company. DO NOT PURCHASE FROMTHEM! I’ll be reporting to BBB as well
First they charged me $21.15 above what the order went for taxes that they added on after the fact and did not disclose. There is no sales tax in the state of NJ and I am fighting this with PayPal and American Express for fraud and not disclosing what the final costs should be. SEcond the package took almost 20 days to arrive and came from Austria supposedly. Yet the postmark and return address were in Chicago IL. Finally the sweatshirts and shirts are poor quality and not worth the price at all. It really is just a step above garbage. Stay away from this company as they haven't any answered any of the three emails I've sent to them about this matter.
This is absolute garbage. The sizing is laughable! A small fits like a large, and the fabric feels like an old elementary school gym jersey that’s been worn and washed into oblivion. It took 20 days to arrive, which only made the disappointment worse. Save your money. You’d get a better shirt from a thrift store and better results printing it yourself.
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