trustimetrix.com

4.8
4.8 Based on 22 reviews

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Average Rating

4.8

/
5

22 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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stair wayz
What a breath of fresh air! I cannot recommend this company enough. I ordered a highly specialised S

What a breath of fresh air! I cannot recommend this company enough. I ordered a highly specialised Sigma Metalytics Pro and Bridge machine in March, and despite being warned of global delays, the team kept me fully informed. I was prepared to wait until May, but the machine arrived over a month early!

What really stands out is their communication. They answered every call and email immediately with a "real person" on the other end. It’s rare to find such high-level customer relations these days. Professional, efficient, and a pleasure to deal with.

5
Date of experience: Apr 11, 2026
stair wayz
What a breath of fresh air

What a breath of fresh air! I cannot recommend this company enough. I ordered a highly specialised Sigma Metalytics Pro and Bridge machine in March, and despite being warned of global delays, the team kept me fully informed. I was prepared to wait until May, but the machine arrived over a month early!What really stands out is their communication. They answered every call and email immediately with a "real person" on the other end. It’s rare to find such high-level customer relations these days. Professional, efficient, and a pleasure to deal with.

5
Date of experience: Apr 05, 2026
customer
Scammers avoid avoid avoid

Scammers avoid avoid avoid beware they will say it takes 1 month to receive your machine take your hard earned money, then say they dont no when your machine will arrive saying it could take upto 6 months for your machine to arrive not noing any Date it will come. Witch i believe it is there way of hoping you forget in an horrible long drawn out process, please avoid Guys , you will thank me 100%

1
Date of experience: Apr 01, 2026
Miroslav Ondrus
Highly Professional and Efficient Service

I recently had an issue with my old Sigma, and Tusti Metrix Ltd resolved it with incredible professionalism. The entire process was handled within just two working days. I am extremely impressed with their speed and expertise. Absolutely recommend!Regards Be.On coins Miro

5
Date of experience: Mar 17, 2026
Zahid Ali
Nick and the team were great

Nick and the team were great. Great products are prices also.

5
Date of experience: Feb 10, 2026
Mari0
Happy customer

This is an excellent family owned small business that goes above and beyond for their customers. Highly recommend! I've bought my sigma machine in order to test a few PM items and thankfully it arrived on time as it saved me from fakes. TrustiMetrix has advised me at all times about my order and gave me precious advice. I wouldn't hesitate using them again and I wish them all the best!

5
Date of experience: Jan 23, 2026
M Pease
Absolutely 5 star company one of the…

Absolutely 5 star company one of the best if not the best from point of sale and continuously afterwards customer service i have ever experienced plus the tester is unreal so easy and accurate if you’re thinking about getting one go for it you won’t regret it

5
Date of experience: Dec 18, 2025
KELLY PALLETT
Top notch customer service who was…

Top notch customer service who was always willing to answer any questions I had and offer the best support they could. I would highly recommend purchasing from them.

5
Date of experience: Nov 26, 2025
Coins of the Realm Auctions
Purchased the Sigma Pro

Purchased the Sigma Pro, and this company are not just providing a good piece of equipment but they provide an outstanding customer service and are extremely great communicators! They care about the product, the service and the aftercare. 100% would recommend them and their great product. A*****

5
Date of experience: Aug 22, 2025
First class service

Absolutely delighted with the machine and service received. James particularly was very helpful during purchase and follow up communication. Whole heartedly recommended 👌

5
Date of experience: Jul 20, 2025

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