tsukiglass.com

3.4
3.4 Based on 201 reviews

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Average Rating

3.4

/
5

201 Reviews

5 Star
49%
4 Star
8%
3 Star
5%
2 Star
2%
1 Star
34%

Filtered Reviews

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Review Time

daniela malone
The glasses came fast and they look…

The glasses came fast and they look very beautiful ,the packaging was very pretty and ready to give as a gift .

5
Date of experience: Oct 22, 2025
Denise Yeandle
This glass fits your hand perfectly

This glass fits your hand perfectly. It’s heavy but with with the grooves on the sides where your fingers fit in, it gives great sense of never dropping it. I would highly recommend this glass.

5
Date of experience: Oct 21, 2025
Liza Jade
The packaging was elegant and secure

The packaging was elegant and secure, and the product itself exceeded all expectations

5
Date of experience: Oct 21, 2025
Sam J
Not Japanese crystal — cheap glass from China

I ordered on 30 September and the glasses only arrived today. The delivery time was insane.They’re advertised as high-quality Japanese crystal, but they’re absolutely not. They fail every test you’d expect crystal to pass — no ring, visible seams, light and dull. Just cheap glass.When tracking finally appeared, it showed they were shipping from China, which says it all. Feels like Temu-level rubbish at a premium price.I’ve requested a return and await a response, but I’ll have no hesitation in claiming the payment back through my card if needed.Avoid!Update: 22 October The team responded quickly to get my info but despite advising multiple times that the glasses aren’t damaged, they’re just not what I was sold (hand blown Japanese crystal) they’re insisting I send them photos. The photos do show both glasses are identical so clearly from a mould, but customers should not have to send photos to return items, that’s not how distance selling works. I’ll update once I have a reply from Madison.

1
Date of experience: Oct 20, 2025
J Robert Causton Jr.
Great Product

Easy to order and quick delivery! Glasses are very strong and easy to hold, comfortable in your hands.

5
Date of experience: Oct 20, 2025
Stephen
Every pour feels like a ritual now

Every pour feels like a ritual now. The glass just enhances the aroma and color beautifully.

4
Date of experience: Oct 20, 2025
billrsteggles
Great product, great service

This was my second order from Tsukiglass, storm glasses and decanter and just recently a set of storm glasses to expand my set. Love the unique design and quality feel. Very happy with the delivery service, on time and damage free.

5
Date of experience: Oct 17, 2025
Rochelle Anselm
Great product

Great product, packaging and presentation box is superb. And the company is easy to make contact with.

5
Date of experience: Oct 17, 2025
Dave
Poor glass quality

Love the glasses however within five months of use, I have now had two of six glasses crack making them unusable. Tsuki refused to stand behind them. We always hand washed and dried but apparently quality is just poor. Will not purchase again.

2
Date of experience: Oct 16, 2025
Sophie Jane
I was amazed by the smoothness of the…

I was amazed by the smoothness of the finish. You can not feel a single flaw anywhere

4
Date of experience: Oct 16, 2025

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