Review Time
I called because my website was completely down. The customer rep was pleasant and helpful, however, the call take much longer than it should have since the rep was unaware that the issue impacted many sites. So we spent time looking at my SSL certificate, my DNS server, etc. when a simple "we are down and aware of the issue" would have saved much time.
I'm hopeless when it comes to technical things; everyone at Turbify was very sweet and patient with me as they addressed some issues with my website and got me squared away. The billing dept. representative was also very nice as she changed my plan.
Either the chat agent didn't understand my request or just didn't care to service a long-standing, paying customer. I didn't get any offer to attempt a resolution for my concern/complaint and was brushed off (Oh Well?). I ultimately had to call directly and still had a difficult time getting the phone agent to understand my issue. I was told that it is being escalated to a higher level of support, but don't know that to be true/accurate. I'm still disatified am looking at other vendors for my services.
Maybe a decade ago, I hired Yahoo Business to build my website because I assumed "Yahoo" was a legitimate business. It was the biggest ripoff of my business career, and I got nothing but bills and grief for going with a name brand that was actually a group in India who had no training. Suddenly about a month ago, I've gotten a barrage of emails to two accounts and phone calls from always a different number, from "Turbify" . which is what Yahoo Business turned into. They are harassing me for charges about a domain name that are completely fabricated. I've had my domain registered with other companies for years, I've got no idea what they're talking about. If I block one number, they call me on another one. I've got no connection with Turbify, and it's always someone from India calling me up. They are crooks, and relentless. DO NOT DO BUSINESS with these scam artists.
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Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place.
Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing.
Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it.
In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms.
At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.See more
