twchome.co.uk

4.6
4.6 Based on 201 reviews

A family-run company with over 30 years combined experience, TWC Home Improvements of Swindon is here to help stylishly enhance your property. Windows, Doors, Conservatories and Living Spaces...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

201 Reviews

5 Star
85%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Blain Harper
Just want to say a massive thank you to the whole team at TWC, after purchasing our first house and

Just want to say a massive thank you to the whole team at TWC, after purchasing our first house and suffering with black mould and lots of condensation on the windows we decided to get a quote to get new windows and a set of french doors fitted.

From the initial visit from Ian B to come and have a look round and quote it all up for us. Ian was very polite and wasn't pushy in the slightest which can normally be found around people who work in sales, he was upfront and honest with us and put us at ease and really took time to walk us through the process knowing its our first experience buying windows.

We had Shaun come out to survey and measure up the windows fully. Unfortunately he did arrive a little earlier than we had asked for due to work commitments and had left a note through our door saying that he had missed us, (May have been a slight communication error) but after a quick call he was able to turn back and carry out the survey, once again he was very polite and got straight to work and did what he needed to do in a very professional manner and was a very pleasant guy.

Before installation I had a few calls with the office based staff (Unfortunately can't remember any names) each time we called was a pleasant experience with no issues.

Finally the fitters, Darren and Ricky did a superb job of getting the 9 windows and set of french doors fitted quickly and professionally, both of them were very polite and have carried out an amazing job that me and my partner are both very happy with, they tidied up as they worked and you can tell they both really take pride in their work, after walking around and inspecting all the windows after fitting had been completed we were very happy with the results and can't praise these guys enough.

Overall the service from start to finish couldn't have gone smoother, for first time buyers of windows I can't recommend these guys enough, I hope all this feedback is passed along as all the guys involved done an excellent job.

5
Date of experience: Apr 15, 2026
Blain Harper
Excellent service from Start to Finish

Just want to say a massive thank you to the whole team at TWC, after purchasing our first house and suffering with black mould and lots of condensation on the windows we decided to get a quote to get new windows and a set of french doors fitted.From the initial visit from Ian B to come and have a look round and quote it all up for us. Ian was very polite and wasn't pushy in the slightest which can normally be found around people who work in sales, he was upfront and honest with us and put us at ease and really took time to walk us through the process knowing its our first experience buying windows.We had Shaun come out to survey and measure up the windows fully. Unfortunately he did arrive a little earlier than we had asked for due to work commitments and had left a note through our door saying that he had missed us, (May have been a slight communication error) but after a quick call he was able to turn back and carry out the survey, once again he was very polite and got straight to work and did what he needed to do in a very professional manner and was a very pleasant guy.Before installation I had a few calls with the office based staff (Unfortunately can't remember any names) each time we called was a pleasant experience with no issues.Finally the fitters, Darren and Ricky did a superb job of getting the 9 windows and set of french doors fitted quickly and professionally, both of them were very polite and have carried out an amazing job that me and my partner are both very happy with, they tidied up as they worked and you can tell they both really take pride in their work, after walking around and inspecting all the windows after fitting had been completed we were very happy with the results and can't praise these guys enough.Overall the service from start to finish couldn't have gone smoother, for first time buyers of windows I can't recommend these guys enough, I hope all this feedback is passed along as all the guys involved done an excellent job.

5
Date of experience: Apr 15, 2026
Susan Barnes
Excellent surveyor

Excellent surveyor, Sam M. Very polite and personable.

5
Date of experience: Apr 15, 2026
Rajesh Patel
Great Professional Customer Service.

Great Professional Service The Fitters John And Simon Both Came On Time To Start The Process Both Worked Extremely Hard Without Hardly Stopping For A Break Despite The Challenging Hot Weather They Both Faced They Kept Going Ending In A Fine Result Once Completed The Works We Are Extremely Happy And TWC Kept Us Updated I Would Definitely Recommend This Company, Kind Regards Mr & Mrs R Patel "

5
Date of experience: Apr 09, 2026
Amber Chivers
Had a call from a lovely lady

Had a call from a lovely lady called Amber asking me if needed and windows or doors I didn’t need any at this time but just wanted to say what a lovely friendly lady she was very pleasant.

5
Date of experience: Apr 01, 2026
Lynn Kearley
From sales to installation TWC provided…

From sales to installation TWC provided first class service. 4 windows installed in less than 3 hours. Fitters were polite and tidy. Will be back to get a replacement French door.

5
Date of experience: Apr 01, 2026
Juliette
New front door

TWC fitted a new front door for me. The whole process was very professional. Dean and Nick carried out the installation very well and there was no mess at all!

5
Date of experience: Mar 20, 2026
Dear Mr Clipperton
Efficient and timely high quality product and high quality work.

The TWC team arrived in good time and dramatic good time to replace my back door in the same way as my recently replaced rear windows. The work finish and "look" is also excellent and the team cleaned up well after completion. I was tutored on the locking system also and over all was totally satisfied with the resulting work. Thank you.

5
Date of experience: Mar 19, 2026
Jody Millin
Had a knock at the door from Steve Webb…

Had a knock at the door from Steve Webb because the neighbours were having work done. He was very informative and friendly and I was very happy to have him on my doorstep. Am considering having a new front door now.

5
Date of experience: Mar 17, 2026
Rocky
Why go anywhere else for your windows and doors?

The customer service I received from Paul Young, TWC was exceptional. He kept me informed throughout the process of replacing my old doors. He guided me through all of the features and benefits of the various types of doors (and windows). The team who installed the doors were brilliant. Arrived on time, polite and friendly. The quality of the workmanship is second to none. I will most definitely use them again and would recommend TWC to all of my family and friends. Why go anywhere else?

5
Date of experience: Mar 14, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A family-run company with over 30 years combined experience, TWC Home Improvements of Swindon is here to help stylishly enhance your property. Windows, Doors, Conservatories and Living Spaces

  • email info@twcframes.co.uk
  • call 01793781413
  • language https://twchome.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More