tyro.com

4.5
4.5 Based on 101 reviews

...

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Average Rating

4.5

/
5

101 Reviews

5 Star
84%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
11%

Filtered Reviews

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Review Time

Carol Ann Smith
Only one thing

Only one thing If you have tyro loan $50 k and we paid off $25 k of portion why I am not getting credit whatever I paid off?

5
Date of experience: Sep 01, 2024
Jacob Long
It must be very helpful of cash flow…

It must be very helpful of cash flow for small business.

5
Date of experience: Aug 26, 2024
Sarah Faure
Excellent service

Excellent service

5
Date of experience: Aug 19, 2024
yayael
When you sing up it is fast

When you sing up it is fast, when you need something else you have to sit on the phone for hours. Still waiting for a consultant to get back to me regarding eftpos costs. at this stage think you are going to loose by business to Smartpay !

1
Date of experience: Aug 19, 2024
It was a pleasure to be very helpful…

It was a pleasure to be very helpful for me in my business

5
Date of experience: Aug 16, 2024
Molly
Fantastic

Fast, efficient and pleasant to deal with on the phone. Nothing is too much trouble and as an owner of 2 businesses it makes my life very easy

5
Date of experience: Aug 16, 2024
WathiSpVp27
WORST SERVICE EVER, IRRESPONSIBLE

WORST customer service ever. I have initiated contact since early July and have not reached any resolution to my concern raised, and TYRO continues to hold on to my funds till this date. Its been more than 5 weeks. You guys stop providing any call back and email responses takes ages only responding that you will get in touch once the matter is resolve which I never hear any updates. Furthermore, should I get in touch with any of the staff, they will call you at the end of the day only to tell you that the supervisor is not in so they cant address the matter, and will get the team to call the next day, WHICH THEY NEVER DO. They have wasted so much of my time, and continues to patronise me with my concerns. I am still waiting for a call back of the past 5 days.

1
Date of experience: Aug 14, 2024
Naomi Nunez
Very good service and very helpful.

5
Date of experience: Aug 14, 2024
Colman Adams
Tyro business model really accommodates…

Tyro business model really accommodates our small business.It’s flexibility and fast delivery makes it any viable solution for a small or large business.

5
Date of experience: Aug 14, 2024
Leanne W.
Tyro great for business

Dont like how it takes a while for payments to be received in to other accounts via eft.. ie not instant. Love te customer service.. love easy access and application of the loan facility. Would be good to be able to apportion a % of all takings to the loan not just merchant transactions. Also would be good to be able to allocate a % of any takings to a seperate account within Tyro for savings or tax etc.

4
Date of experience: Jul 30, 2024

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