Review Time
I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor heating systems over a period of a few months and was really not sure what I wanted to order. Andy is always patient, helpful and knowledgable. The level of customer service has been unreal, and I'm very happy with the products as well.
I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor heating systems over a period of a few months and was really not sure what I wanted to order. Andy is always patient, helpful and knowledgable. The level of customer service has been unreal, and I'm very happy with the products as well.
Andy has been absolutely brilliant. I must have been a pain of a customer to deal with, with it taking a long time and many changes (from price checks for affordability, to new plans of property lay out (Reno) and none of it has been too much hassle! I haven’t laid anything just yet, but the service has been brilliant this far.
Andy Bayford represented Uheat in a professional manner demonstrating patience as our design (which had 5 revisions) moved back and forth, before finally placing the order. A great experience for a first time user. Highly recommended. Dave.
I ordered from a major retailor and noticed my item was sent to a 3rd party for fulfilment, Uheat and wanted to write a positive review as the major company didn't do so great. However Uheat were brilliant, they delivered the item fast and was exactly what I ordered.
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Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.See more
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