Review Time
UPDATE: I received an email to say the 9/10 3rd away shorts are on back order, but didnt see anything in the order to indicate that. I ordered man utd 3rd away shorts for my grandsons one size 7/8 and one size 9/10. They were ordered in January and delivered to my friend in the UK. When I arrived mid February I opened the package and had only received the 7/8 shorts. I had paid for two. I hurriedly ordered the 2nd pair of 9/10 3rd away shorts, so I could take them back to Canada with me and when they arrived they were 9/10 but home shorts. I have emailed them and as yet I have received no reply. Very disappointed.
I ordered a T-shirt and immediately after completing the payment, I realized I had chosen the wrong size (Medium). I sought a phone number to request a size change to XXL, but unfortunately, the company only provided a customer service email address.
I promptly sent an email to customer support (around 3 minutes after placing the order), asking to change the size from M to XXL. It’s worth noting that the T-shirt was customized with a name and number, so the order shouldn't have been processed right away.
About an hour later, I received a response stating it was “too late” to modify my order. Consequently, I was stuck with the wrong size that I had already paid for (£55 + next-day delivery). Due to the support team’s unwillingness to even look into my request, I had to place a second order for the correct size.
In summary:
Customer service is lacking and quite unprofessional. I highly recommend verifying your order before payment, as even a small error will not be addressed.
I placed my order on October 7th and requested a refund, but it has not been processed. Communication has been minimal, and now I feel ignored. A representative was looking into my refund but has stopped responding, and no one else from the service has reached out either. I plan to report my experience to the appropriate authorities and will escalate the issue to small claims court if I do not receive a resolution. It feels as though my money has been taken.
This website is a scam. I spent £200 on shirts, only to receive a cancellation email. When I inquired about the cancellation, they offered a refund but never processed it. I've seen similar complaints from others. Their customer service was inconsistent and short in responses, but now that I've requested my refund, they've ceased communication. Absolutely unbelievable.
I spent £115 on two tops, only to receive a refund of £109 just hours later without any explanation. The customer service response indicated they hadn't even read my email. If you need further proof, check their social media comments—wish I had before making my purchase! Terrible service. Avoid risking your money, especially if you need items quickly.
I placed an order with the seller, but it was cancelled due to the item being out of stock. I made my payment through a payment service, and only the first instalment was processed. The refund I received was short by £3.64, and after asking about the missing amount, the support team stopped responding. Initially, they responded quickly to all my emails, even providing a discount code for future purchases. However, once I raised the issue of the incorrect refund, all communication ceased. This isn't just about the missing amount — it’s about principle. If an order is cancelled, a full refund should be issued. I shouldn’t have to pursue a company for money that is rightfully owed to me. I’m waiting for the payment service to resolve this issue, but I’m very disappointed in how the seller managed the situation.
I placed an order with the company, but it was cancelled due to the item being out of stock. I paid through a payment service and only the first instalment was processed. The refund I received was incorrect by £3.64, and since I inquired about the missing amount, the support team has completely stopped responding. Prior to that, they quickly replied to every email, even offering me a discount code for future purchases. However, once I raised the issue of the incorrect refund, communication ceased. It’s not just about the amount — it’s a matter of principle. If an order is cancelled, a full refund should be issued. I shouldn’t have to chase a company for money they owe me. I’m now waiting for the payment service to resolve this, but I’m very disappointed in how the company handled this.
Claim your business profile now and gain access to all features and respond to customer reviews.
loosegrowndiamond.com
tigermist.com
novucollection.com
blingproud.com
bestdeals.today
jerseyforest.us
littlefae.co.uk
shicloths.com
didafashion.com
cosyfest.com