umbrella.co.uk

4.8
4.8 Based on 141 reviews

Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advise...

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Average Rating

4.8

/
5

141 Reviews

5 Star
92%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Amanda
Straightforward and simple in a good way

Just had an onboarding session with Dillon Niels from Umbrella, he was thorough and explained the process.

5
Date of experience: Mar 03, 2026
Matthew D Smith
I pay around £200 per month from their services, they can't provide me with some basic tax advice, o

I pay around £200 per month from their services, they can't provide me with some basic tax advice, or do any of the services which I am paying them for.

They're twice the price and twice the headache of any other accountants I have dealt with.

At times I really struggle to figure out what they do in exchange for their fees. However they make you sign up for a 6 month contract so it looks like I am stuck paying them not to do any work for the time being.

1
Date of experience: Mar 02, 2026
EuJean
Got prompt response and clarity…

Got prompt response and clarity provided on services provided.

5
Date of experience: Mar 02, 2026
Stephen Mensah
Customer service

The call handler Dillon was extremely professional and very supportive. He made the process very simple and attractive to recommend to others.

5
Date of experience: Mar 02, 2026
Jannatul Firdaus
Amazing

Amazing, was quick and professional.

5
Date of experience: Mar 02, 2026
Matthew D Smith
Don't do any work for their fees

I pay around £200 per month from their services, they can't provide me with some basic tax advice, or do any of the services which I am paying them for.They're twice the price and twice the headache of any other accountants I have dealt with.At times I really struggle to figure out what they do in exchange for their fees. However they make you sign up for a 6 month contract so it looks like I am stuck paying them not to do any work for the time being.

1
Date of experience: Mar 02, 2026
Yasmin Leeland
Extremely helpful and friendly staff

Extremely helpful and friendly staff. All of my requests are handled quickly and efficiently. Nicolas recently assisted me, and his customer service was excellent.

5
Date of experience: Feb 27, 2026
RICHARD EKEOPARA
Umbrella.co.uk Customer Support Services Team

Since starting out as a contractor, I use Umbrella as my service provider.Their work model is efficient with timely payments.Also of important note is the quick response time of the customer support services team when I have a query, especially Oscar.He's a 5-star dude, any day!

5
Date of experience: Feb 26, 2026
Verona
Ed was very professional

Ed was very professional, efficient in dealing with my enquiry, while also being courteous and patient with me.My phone line was initially difficult for him to hear me. I agreed to move rooms for better reception, and Ed called me back promptly.

5
Date of experience: Feb 26, 2026
Claire Gordon
Polite and great level of service

5
Date of experience: Feb 26, 2026

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Business Details

  • Umbrella, Limited & CIS services for contractors
    Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.See more

  • email newsignups@umbrella.co.uk
  • call 01625546610
  • language https://umbrella.co.uk

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