Review Time
I am writing this to warn anyone considering Unihost. My experience has been a total nightmare.
False Accusations: My server was suspended based on a trademark infringement report (Abuse) for a domain that isn't even hosted on my server. I provided technical proof (IP checks), but they completely ignored it.
Zero Weekend Support: They locked my server on Saturday. Their support staff (Denis V., Ivan T.) repeatedly told me that the "Abuse Department" and "Manager" only work Monday to Friday (9:00 - 18:00 GMT+3). My business was forced offline for 3 days just because it was the weekend.
Holding Data Hostage: I desperately requested just a few hours of access to backup data for my end customers, but they flatly refused. They are literally holding my data hostage while my business suffers.
Unprofessional Response: Every ticket response was a scripted template. No empathy, no technical investigation, just "Wait for the manager."
Conclusion: Unihost is NOT a professional hosting provider. If you value your uptime and your data, do not put your business in their hands. They will shut you down without warning and leave you stranded for days.
I am writing this to warn anyone considering Unihost. My experience has been a total nightmare.False Accusations: My server was suspended based on a trademark infringement report (Abuse) for a domain that isn't even hosted on my server. I provided technical proof (IP checks), but they completely ignored it.Zero Weekend Support: They locked my server on Saturday. Their support staff (Denis V., Ivan T.) repeatedly told me that the "Abuse Department" and "Manager" only work Monday to Friday (9:00 - 18:00 GMT+3). My business was forced offline for 3 days just because it was the weekend.Holding Data Hostage: I desperately requested just a few hours of access to backup data for my end customers, but they flatly refused. They are literally holding my data hostage while my business suffers.Unprofessional Response: Every ticket response was a scripted template. No empathy, no technical investigation, just "Wait for the manager."Conclusion: Unihost is NOT a professional hosting provider. If you value your uptime and your data, do not put your business in their hands. They will shut you down without warning and leave you stranded for days.
Best service I had ever had. You get 6 cores and 30 TB for less than 10 dollars. I had used Ulta, Zyno and Vultr and Unihost outbeat them in a single blow. If ur thinking about hosting something. Trust me, choose Uni. You won’t ever regret it.
Their customer service is amazing; I was able to have a long discussion with them.Denis, you're amazing at providing the information I need about all their products.However, I purchased a VPS, and it's been almost two hours and I still haven't received it. I hope this can be improved.I'll post a new review if there's anything I can update.
not recommend this service, very slow.Ticket ID: #B111690I'm surprised that hosting requires document verification. I just wanted to test the service to give the company feedback on whether it's worth migrating to your service. But this has had an impact, and now we won't be migrating to your service.As for the payment, it's certainly unique... As for accepting payment, it can be done at any time. As for the refund... wait until the weekend... don't accept payments on the weekend, so you have an idea of the service's capabilities.I also have a question about the return; they returned it for half a dollar less.
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Unihost is a dedicated hosting and administration services provider. We help our clients to reveal the potential of their online businesses by reliable remote computing resources and software solutions including high-quality technical support. Our company is constantly developing to organize a stack of products and technologies united in a single platform that makes possible launch of advanced IT projects with any complexity.See more
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