Review Time
I ordered3 Microsoft Office Professional Plus license and my pc died and had to replace it. that pc had 1 copy of the license on it. this lifetime license from untilgone is only good for the life of the pc that it is on. my 3rd copy of license that I never used, when I try to use that key it comes up as being an invalid key. in other words already used somewhere. I did not use it. I believe UntilGone sells your unused keys off to someone else. I contacted them and they begin to send me new keys to use and each time I put the key in it comes up invalid. I did that 3 different times. got tired dealing with them. Be careful when ordering license from them. It has not been fun dealing with them thru emails in different time zones. Finally they did refund me for the 3rd license.
I’ve had a good experience with all my orders, keeping me posted with the tracking and delivery of the merchandise. No problems that’s why I continue to buy from them.
This platform is outstanding for facilitating purchases. Additionally, it offers a wide range of products at excellent prices. I have confidence in this site and the review platform for my purchases. I would suggest it to anyone looking for value and guaranteed shipping.
Untilgone.com advertises Microsoft Office keys, but the keys cannot be redeemed through Microsoft. You have to go to a random google drive to perform the download, it seems illegitimate and potentially opens your PC up to malware / piracy. They refused to refund my money.
Customer service sent me a new corrected shirt so at least they did that right. So I changed the review but most likely will not shop there again. Terrible customer service. Shorts did not fit and all I wanted to do was exchange them but they put me through the wringer. Wanted me to measure. Accused me of buyers remorse etc etc. I gave up will donate them and will never shop with them again.
I ordered a 4-pack of shorts, but only received 1 pair. Even my shipping label stated that I was supposed to have 4 pairs of shorts inside. Customer support acknowledged the error on their listing, but did not offer any kind of solution - just a half-a**ed apology:"I’ve just checked with our dedicated team and confirmed that there was an error on our listing. The copywriters unfortunately missed indicating that the shorts are sold either as a 1-pack for $13.99 or a 4-pack for $36.99. Our team is currently working to correct this on the site. We truly apologize for the confusion and any inconvenience this may have caused."This is scammy business behavior.Edit: I had to ask for my refund/return because it wasn't offered by Taylor. Then, after shipping my return, I received this wonderful email, "You requested an RMA number for your UntilGone.com return. We have not received the return and the return window is closing. If you still want to return your order, please do so within the next 2 days.". The item was already in their possession.Hemorrhoids are more pleasant than this experience, but thank your for your kind remarks as I did receive my refund weeks later.For the record, the appropriate actions from a customer service standpoint would have been to: offer a refund without having to return anything, send the additional 3 pairs of shorts that were advertised, or OFFER the return label with the promise of a refund on delivery. Nothing was offered. I had to ask for it.Human error on the website isn't the issue here. The overall experience was pitiful.
I ordered what was "clearly" indicated:Men’s 2-in-1 Stretch Running Shorts with Liner (4-Pack) SKU16283418 After receiving only ONE pair, I contacted customer service with their response:"I’ve just checked with our dedicated buyer and confirmed that there was an error on our listing. The copywriters unfortunately missed indicating that the shorts are sold either as a 1-pack for $13.99 or a 4-pack for $36.99"I indicated that I would NOT have purchased this deal based upon the REVISED pricing and expected them to honor their deal... they will not indicating simply:I sincerely apologize for the confusion and frustration this has caused. We understand your concern, and you're absolutely right—this was a listing error, and we regret the oversight. The item was incorrectly presented, and we completely understand that you would not have made the purchase had the listing been accurate. We truly appreciate your patience and understanding, and we’ll ensure this is corrected to prevent similar issues in the future. NO REMEDY or "let's make it right"....
Would not honor their ad. Bought a 4 pack of shorts and it was clearly advertised as a "4-pack". I only received one pair of shorts. When I wrote to their customer service, they said that it was a mistake and it was only for 1. I told them that I never would have bought those shorts for that price. They continued to refuse to send me the other shorts.
I ordered 3 items only got 2 checked my orders on the app and it said could not order at sale price but they still charged me and said they need shipping receipt which I don’t have why they need that when it was never ordered or shippedTerrible service and a rip off do not buy from them
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