us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

LYNETTE SKOK
The representative contacted me early

The representative contacted me early, and we got the product in plenty of time for Christmas gifting.

4
Date of experience: Oct 10, 2025
Shameika Grigsby
What made my experience was this…

What made my experience was this company is so professional , their quick as ever, quality of apparel is great. As long as I have been using this company I haven't experience any issues so far I would definitely recommend this company for your business needs.

5
Date of experience: Oct 10, 2025
Rosa Ortiz
Fast last-minute orders and delivery…

Fast last-minute orders and delivery and great quality.

5
Date of experience: Oct 10, 2025
jeremiah reardon
Terrible experience

Wrong number printed on the pen, called customer service and was told nothing could be done about it. Relationship lost due to extremely poor customer service

1
Date of experience: Oct 10, 2025
Andrew Krantz
Great products!

5
Date of experience: Oct 10, 2025
BBQ KING
Always on time

Always on time

5
Date of experience: Oct 10, 2025
Eric Jones
Easily the single WORST customer…

Easily the single WORST customer service experience I have ever had the displeasure of experiencing in 50+ years. First connection I was hung up on after waiting for 15 mins to connect. Second connection I was literally insulted by the gentleman from India with such a heavy accent I could not understand 90% of what he said, although I did understand "Is $58.54 really a lot of money to you?" then he hangs up. After over an hour an a half with the third rep we gave up and indicated we wanted a full refund of our money, they put us on hold for over an hour before we gave up and hung up. We will fight the charges with our bank as nothing was ever resolved. I use ESET on another PC and going forward I will NEVER EVER EVER use them again for any reason due to how incredibly inept and awful their customer service experience is.

1
Date of experience: Oct 10, 2025
ROSEMARY SHEPHERD
It let me know when storage is full and…

It let me know when storage is full and not crash. It alerts me on anything I need to know. It reminds me of updates.

5
Date of experience: Oct 10, 2025
Mike
cant figure out how to turn controls on…

cant figure out how to turn controls on or off like turning microphone assess on or off. I suspect ESet disabled my sound driver. I uninstalled Eset and reinstalled Norton and sound worked again. Can't confirm, but sound problem but don't like Eset ease of use. Even below on this form the wanted date format is not standard.

3
Date of experience: Oct 10, 2025
Michael Mason
I have never received anything but THE…

I have never received anything but THE BEST CUSTOMER SERVICE FROM ESET, for many years now.I started with ESET back in the 2000ish.

5
Date of experience: Oct 10, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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