us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Judy R
What happened to the good old days when…

What happened to the good old days when you could at least chat with somebody. Those days are gone with SuperDrive. Says on the website chat and then I try to chat on Friday at 2:32 PM and it says you have to try to chat during normal business hours. I try to get a return label it asked for my order number. I put in my exact order number it says there is no such order number. I tried it three times. I copied and pasted it so I know it's correct. It didn't work. I'm just wasting my time. One shirt doesn't fit the other two fits. All I want to do is find out how to send it back. Doesn't sound complicated but it is.

2
Date of experience: Dec 16, 2022
Ana Neves
i never received my package

1
Date of experience: Dec 16, 2022
Paul
Everything worked out perfect with the…

Everything worked out perfect with the order and delivery

5
Date of experience: Dec 16, 2022
Lizzette Morales
My package came damaged so the coat was…

My package came damaged so the coat was dirty 😞

1
Date of experience: Dec 16, 2022
Oscar Ramirez
You guys ship so fast man it’s insane I…

You guys ship so fast man it’s insane I love it and the quality never disappoints the thickest and heaviest clothing yet!!!goodjob!!

5
Date of experience: Dec 16, 2022
A Ho
No response from customer service

No response from customer service. Service courier returned item purchased back to sender.

1
Date of experience: Dec 16, 2022
Latoya Phillips
I still haven’t received my package…

I still haven’t received my package haven’t received a email back yet

1
Date of experience: Dec 16, 2022
Moet Mccullum
All sizes seemed too small and of the…

All sizes seemed too small and of the same

1
Date of experience: Dec 16, 2022
Carlos Prieto
Don't have a helpline

Don't have a helpline, Don't have a support team. It's a complete headache to make a purchase thru website . it's waste time and money. Like thief.

1
Date of experience: Dec 16, 2022
Julia Tyagi
My son loves the sweatshirts

My son loves the sweatshirts. Great quality and style. I love that they wash well.

5
Date of experience: Dec 16, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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