us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Arynn Brooks
Styles they prefer are always available.

My experience is great because everything I have ever ordered has always been available and our grandson and granddaughter love your various styles especially your hoodies.

5
Date of experience: Dec 14, 2022
Tarneisha Johnson
I never got my order I’ve been trying…

I never got my order I’ve been trying to get in contact with someone I emailed you guys nobody said anything it’s after Christmas so I don’t want the items anymore I just want my money back at this point because no one got back with me and I might no use your site anymore after this

1
Date of experience: Dec 14, 2022
Sergio Andara
Awesome experience and really good job…

Awesome experience and really good job in the shipping

5
Date of experience: Dec 14, 2022
Lora Troesken
Good service. Great products

Durable and well made products. I only purchase organic cotton products and happy with them

5
Date of experience: Dec 14, 2022
I love the quality of this brand

I love the quality of this brand. The return/exchange policy is very slow and very frustrating though.

5
Date of experience: Dec 13, 2022
Toni Pressley
I like the first coat and bought…

I like the first coat and bought another one

5
Date of experience: Dec 13, 2022
Mary Dwyer
Sent wrong item

Sent wrong item. Don’t answer emails. Want me to return wrong item in order to get refunded. Did not supply shipping label to return the item. Don’t answer email request for a shipping label. Not gonna pay to return an item I didn’t purchase.

1
Date of experience: Dec 13, 2022
Ulrich
These socks are so comfy and warm

These socks are so comfy and warm! And they showed up very quickly. Half of them were for holiday presents and I'm excited to see the recipient's reaction.

5
Date of experience: Dec 13, 2022
Jhonathan Zambrano
Good service and very fast shipping

5
Date of experience: Dec 13, 2022
Luciano Lopez Lapaz
I purchased clothing for us$700 and I…

I purchased clothing for us$700 and I never received the package at home. No one answer my claims I sent by email.

1
Date of experience: Dec 13, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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