us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

okon okpoyo
Great product and customer service.

5
Date of experience: Oct 08, 2025
Jan Reach
I’m new to Zip and find it easy to use…

I’m new to Zip and find it easy to use and very helpful

5
Date of experience: Oct 08, 2025
Theron Cowan
I'm been having a very disappointing…

I'm been having a very disappointing experience with Zip. I'm only approved for certain dollar amounts. With Affirm and Klarna I'm not having those issues so I will stick with Affirm and Klarna. Zip needs to change and follow Suite with Affirm and Klarna.

1
Date of experience: Oct 08, 2025
Jennifer
Great service

Awesome so far

5
Date of experience: Oct 08, 2025
Rachel Gomez
Robert was so nice

Robert was so nice, what I liked was that he show me what he was going to fix and why.

5
Date of experience: Oct 07, 2025
Harmonie you
Phenomenal Indeed

They were very professional and the products are extremely well designed. They are experienced and customer service is phenomenal !

5
Date of experience: Oct 07, 2025
Ronald
Nice

Love the experience and easy way to pay

5
Date of experience: Oct 07, 2025
Peter Cournoyer
Incorrect sizes delivered

2
Date of experience: Oct 07, 2025
Alina Pekarsky
I still don’t have my order and not…

I still don’t have my order and not getting any responce!

1
Date of experience: Oct 07, 2025
Johannes Steyn
I ordered 200 book calendars assorted…

I ordered 200 book calendars assorted with 4 different front covers, 50 each. Still, received 200 of only the flag cover. I called and a lady said to send a picture to the email she would send me, still haven't received her email. So I'm not to happy. Thank you. Johannes Stey

1
Date of experience: Oct 07, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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