Review Time
I am a return customer. The information sent to me in the mail said the pens would cost 1.99 and I purchased 100 of them. I received an invoice that added shipping, set up and tariff fees to my order that raised my bill to $312.00. When I called customer service they refused to adjust the bill at all and if fact treated me quite rudely. I will not purchase again.
I placed an order and was told it would be completed in2 weeks, exactly 2 weeks later I called to check on the status and I was told that that pen was not in stock. Instead of communicating with me and letting me know that I needed to choose a different color, I was told nothing.I then asked if a rush order could be done and didn’t care what color I would get, I just needed more, I was told I have one choice, which I was okay with.I was told a rush would be placed on my order and I would get it in a week. It still took over two weeks.I will shop other companies at this time because I felt like I was lied to.
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