us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Lillie Passwaiter
I feel that my computers are kept safe…

I feel that my computers are kept safe by ESET.Thanks, Lillie Passwaiter

5
Date of experience: Oct 07, 2025
Alex
Customer Service agent was AMAZING!

Customer Service agent (Ashley) was kind, patient and understanding. She was helpful and solved my problem without delay.

5
Date of experience: Oct 07, 2025
Josue
Awsome

Fast great!

5
Date of experience: Oct 07, 2025
JACQUELUM ALLEN
Zip has been a wonderful experience

Zip has been a wonderful experience. It has allowed me to make on-time payments and also purchase the things that I never thought I could own.

5
Date of experience: Oct 07, 2025
ZIP is a great option

The only place I've shopped at online that uses ZIP is Best Buy and I bought a soundbar recently. Purchase was simple. I ordered it, used ZIP and picked it up at the store.

5
Date of experience: Oct 07, 2025
Elizabeth
Fast and easy

Fast and easy

4
Date of experience: Oct 07, 2025
Myra Hopkins
It was very easy to use Zip

It was very easy to use Zip. I have a hard time doing this kind of stuff. Zip made it very easy for me. I really like that

5
Date of experience: Oct 06, 2025
Kat Derr
Super helpful and knowledgeable

Pens.com was able to help us out at Relive Physiotherapy, just the way that we needed, with special thanks to Mariam who assisted us every step of the way during our order process. When we first called for help, Mariam did a fantastic job of answering all of our questions and directed us to the perfect products that suited our business needs. Overall, the ordering process was easy and the customisation turned out excellent. Big thanks to Mariam & the rest of the team at Pens.com!

5
Date of experience: Oct 06, 2025
Palm Beach Farrier Supply
Communication was a problem

Communication was a problem. Had to be called back from customer service. Online payment portal not functioning at the moment. Was put on a secure line for payment.

4
Date of experience: Oct 06, 2025
HOLLY PATE
Fast and easy ordering and Delivery

5
Date of experience: Oct 06, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More