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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Nathan
Love the brand but mode of postage should be looked @

My order didn’t get to me and I have filed a complaint. I have had superdry stuff and I love their designs

2
Date of experience: Feb 17, 2022
Christina Crawford
I paid for rush delivery to take my…

I paid for rush delivery to take my jacket on my trip. The jacket came late and I had to purchase another jacket along with not being able to return the jacket.

2
Date of experience: Feb 17, 2022
Thai Dinh
High quality products

Quality hands down one of the best I’ve purchased! Customer service is outstanding when it came to resizing or issues I’ve had, will continue to be a loyal customer here.

5
Date of experience: Feb 17, 2022
Anabel Paz Corona
Women collection is store could be better

The collection is amazing but I’d prefer to try the clothes before buying and on the stores the women’s options are quite limited. I’ve been unlucky that some models I bought have discount and I’m not able to return them when finding they are simply not for me and I end up with garments I’ll never use.

4
Date of experience: Feb 15, 2022
Loved the store

Loved the store. I had to go back the following day to have a security tag removed. It was very inconvenient.

3
Date of experience: Feb 15, 2022
Romeo Cuachon
Free shipping-free return is scam

I was planning to return or replace my order with different color and the customer service said that the item that i’ve purchased is non-refundable. It’s very clear that the item is free shipping and free return. I will never order again. Thank you.

1
Date of experience: Feb 14, 2022
Alicia sapienza
Love the product except the Velcro…

Love the product except the Velcro snags my clothes. Need a cover For Velcro like a flap over it to protect clothes.

4
Date of experience: Feb 14, 2022
Bad customer service and not…

Bad customer service and not professional.Clothes received in dirty condition. Clothes discolored . Will not buy again .

1
Date of experience: Feb 14, 2022
Banks
Quality clothes at reasonable prices

Quality clothes at reasonable prices! Sizes were perfect and all the garments help up after washing.

5
Date of experience: Feb 14, 2022
Anthony Garcia
Ordered product in XL adult men's size…

Ordered product in XL adult men's size henley shirt and was uncomfortable wearing henley shirt. Product was too tight to wear.

1
Date of experience: Feb 14, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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