us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Sherry Holmes
My husband and teen love the hoodies

My husband and teen love the hoodies. They run small for them (they like a loose fit) so I had to go up a size for my teen and up 2 sizes for my husband.

5
Date of experience: Dec 17, 2021
Suzanne
My son loved everything

My son loved everything - speedy shipping too!

5
Date of experience: Dec 17, 2021
My package was delivered to me unsealed…

My package was delivered to me unsealed and wide open. I even was missing a part of my order

1
Date of experience: Dec 17, 2021
Very pleased

Very pleased. Great fit, good quality. Arrived in secure package with good tracking system.

5
Date of experience: Dec 17, 2021
Maria Ramirez
My daughter loved it warm its a fine…

My daughter loved it warm its a fine jacket

5
Date of experience: Dec 16, 2021
Vicki Nolan
My order was lost in transit

My order was lost in transit. I reported to Superdry customer service that my order wasn’t delivered. They quickly responded and refunded my payment so that I could reorder the item previously purchased. The color I had ordered was out of stock, so I had to order a different color. I received my new order in a few days and love the hoodie.Thanks for the quick and helpful customer service and a great product.

5
Date of experience: Dec 16, 2021
Luis
I was looking for a jacket like this!

I like the details, the quality, the fabric, not so much the fit. As someone else pointed out the jacket sleeves are short, which I understand I've had japanese sizing before. It's also confusing converting your regular size to the japanese equivalent, an american or european L can be a japanese XL or LL or 2XL. It would be useful to have an idea about how warm, windproof, water resistant is.

4
Date of experience: Dec 16, 2021
Amanda
Fantastic quality!

Easy use of website, extremely quick delivery even during the holiday. And exceptional product.

5
Date of experience: Dec 16, 2021
Alfred Lopez
Shipping was extremely fast especially…

Shipping was extremely fast especially for the holidays. Product itself was very warm and stylish and great for the winter in nyc

5
Date of experience: Dec 16, 2021
Bruce Tran
An item I ordered was returned without…

An item I ordered was returned without my doing so. I never received the item, i received an email saying it was returned because it didn’t fit. Now I’m short a Christmas present.

1
Date of experience: Dec 16, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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