Review Time
As someone who is Neurodivergent I really worried about finding someone that felt right for me. From the second I met Chantelle, I felt reassured and comfortable. Communication was consistent throughout and no question was too much.
Steve was excellent from start to finish. He helped us set up and secure our mortgage and was completely transparent throughout the whole process. Everything was explained clearly, communication was great, and we always felt confident we were in safe hands. A really smooth and positive experience — highly recommended.
Added product fee without our knowledge, wouldn’t have been too bothered about it but Steve should have been transparent. When I initially called him he said they don’t get a penny extra. Slated our solicitors, (Thornes, who were fantastic) clearly wanted us to go with his recommended ones. When we said no, minutes later he had amazingly ‘pulled some strings’ and provided a cheaper quote. At times was rude, unprofessional and condescending. He did however get the mortgage offer in a timely manner which we appreciate. Could have been 3 stars but the negatives were too significant. I can see in response to similar reviews he has suggested he has never dealt with the person before. More than happy to provide evidence confirming our engagement and use of services. Definitely Steve from Hendriks I’m alluding to. Never had a bad experience with anyone else.
Chantelle is a fantastic advisor! From day 1 she was flexible , always approachable and worked with us to get the best mortgage for us. To anyone wanting a mortgage advisor I couldn’t recommend Chantelle more highly, she understands how important this is to people , works so hard to get you the best deal and communicates daily over what actions she is taking!! I will 100% be coming back to Chantelle when our current mortgage is up, we are both so grateful!!!! Thankyou !!!
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At Hendriks Financial Solutions, all of us are highly qualified, motivated self-employed professionals, we offer mortgage advice from a very comprehensive panel of lenders and have access to some exclusive mortgage deals. We offer a one-stop-service comparing high street lenders allowing you to avoid having to make multiple calls/visits.
We are also protection specialists ensuring that your mortgage, family and income are protected. I personally have a business protection licence enabling me to identify what your business needs from an insurance point of view and that ultimately, any cover is adequate ensuring that the correct money goes to the correct people and at the correct time.
Compliance is at the forefront of our advice and you can rest assured that you will be provided with the best advice, giving you a mortgage and protection that is not just competitive but tailored to your specific needs, demands and budget.
Hendriks Financial Solutions is a trading name of Just Mortgages Direct Limited, which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.
Approved by The Openwork Partnership 10/12/2025
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE See more
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