us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Richard Otero
Love the Snow Rescue coat I bought and…

Love the Snow Rescue coat I bought and a jacket also. Your merchandise is all beautiful. I want to also say that the workers were awesome.

5
Date of experience: Dec 14, 2021
Julie Pozo
The jackets were GREAT for my daughters…

The jackets were GREAT for my daughters ;)

5
Date of experience: Dec 14, 2021
Jacqueline Kirksey
Just a great experience and I love the…

Just a great experience and I love the products

5
Date of experience: Dec 14, 2021
Katonya Watkins
DISSATISFIED Customer

There isn’t any update on my order. No tracking details. No response on the two emails I sent. This is the worst shopping experience I ever encountered. Not to be able to reach anyone is absurd!

1
Date of experience: Dec 14, 2021
Steve
Ordered in Black Friday sale for…

Ordered in Black Friday sale for Christmas gifts. Delayed shipping. Zero response from customer service. Now someone has decided to "return" my order that I still have not received. Something fishy happening. If you are out of stock and can't meet my order, face up to it. Talk to me.

1
Date of experience: Dec 14, 2021
Taweepong
Best quality and fit well

5
Date of experience: Dec 14, 2021
Johnson
Cancel my order with out reason

1
Date of experience: Dec 14, 2021
Shalini Tandon
Superb Quality

Love the quality, fit, style, everything about the sweaters I ordered.

5
Date of experience: Dec 14, 2021
Cho Kwan
Bad in sizing

Bad. I bought six size M t-shirts. All of them are in different sizes!

1
Date of experience: Dec 14, 2021
Olya
Horrible service

Horrible service! I placed order for two items, was charged for a full order, but received only once item from this order! Horrible, I was trying to email 5 times, trying to chat with customer service they never respond back to me! I will never shopping again in superdry online store!

1
Date of experience: Dec 14, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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