us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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MEICHI LEE
I have last purchased order & I never…

I have last purchased order & I never receive it !

1
Date of experience: Dec 14, 2021
Ryan CHAN
My purchase was extremely delayed and…

My purchase was extremely delayed and then cancelled without notifying me. I needed the wallet and was disappointed on how Superdry cancelled my order without notifying me

1
Date of experience: Dec 14, 2021
Virginia McDermott
I ordered the motto racer jacket on…

I ordered the motto racer jacket on Thanksgiving for my son as a Christmas gift. On Dec. 6 I was sent an email that it just shipped out. On Dec.11 th I received a return confirmation for the order saying it didn’t fit. The amount refunded to my credit card was 265.97. The jacket costs 379.95. I never received the original order, so therefore, I never could have returned it. I wrote a number of emails about this to get it sorted out, but didn’t receive a response. I just reordered the same jacket yesterday and am keeping my fingers crossed I get it in time for Christmas.It is frustrating because I can’t call you from the US and I get no response on your email site. The jacket I want is black XL Moto Racer Jacket.

1
Date of experience: Dec 14, 2021
Alexandra
clothing is great material and never…

clothing is great material and never fails me

5
Date of experience: Dec 14, 2021
Kate Fales
Best Sweatshirts Ever!!!

I’ve been collecting Superdry sweatshirts for years because of their unique designs and exceptional quality. They are so cozy and soft, and last forever. I love how many choices there are too, always a new color or designs to choose from!

5
Date of experience: Dec 14, 2021
Isabelle Castro
My son really enjoys the pull over ski…

My son really enjoys the pull over ski jacket.

5
Date of experience: Dec 14, 2021
Drew
Amazing quality bit snug but I didn't…

Amazing quality bit snug but I didn't use the very useful sizing thing provided. So the fault is mine but I wouldn't return cause it's sooo good.

5
Date of experience: Dec 14, 2021
Patricia McCarthy
Great experience

Excellent service! The order was fulfilled quickly and though we had to return the item, this was also handled promptly and professionally with great communication throughout.

5
Date of experience: Dec 14, 2021
Neal
I really like the core cargo pants

I really like the core cargo pants; I ordered 2 of the same size and one pair is slightly bigger than the other, but they both fit well.( I have ordered them before and my previous pair is getting beat up after years of wear). I expect these to be just as durable as my previous pair. These are the best cargo pants available right now, not super baggy like other brands.

5
Date of experience: Dec 14, 2021
Vaibhav
Online order is super delayed!

My online order was placed almost 2-3 weeks but it’s not dispatched yet. Super dry should try to show shipping estimate and honor them after order.

1
Date of experience: Dec 14, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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