us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Colette Plourde
Average quality

Average quality. Good sale price.

3
Date of experience: Dec 14, 2021
Danny
Cool styles

Cool styles. Good quality and prices

5
Date of experience: Dec 14, 2021
Michael Graham
Awesome coat ...great style

5
Date of experience: Dec 14, 2021
Bad Company
Do not trust the estimated devliery. Still don't have my parcel.

Estimated December 3rd. It is December 14th as of this review. It speaks for itself. The package isn't even in transit yet. Super Dry are liars and that's sad. Be better.

1
Date of experience: Dec 14, 2021
Agustina Rocchi
Products are awsome but shipping info…

Products are awsome but shipping info was unclear. Mail received post cart payment stated a delivery SLA much more extensive than the one paid. While reaching out through chat, the bot could not answer a single question. Very frustrating not to have clear info.

2
Date of experience: Dec 14, 2021
willie umanzor
Jacket was shipped fast!

5
Date of experience: Dec 14, 2021
Jeffrey Moye
Didn’t receive my order

Didn’t receive my order after I paid for express service. As of 12/14/21 still don’t have my order. Not happy love the clothes but not happy. My order appears to be just sitting at the ups warehouse for pick up. More so can’t call and Superdry representative because The website does not provide a customer service number. There is very little or no support when you email them. What to do next. Please advise

2
Date of experience: Dec 14, 2021
Jason Ellington
The selection was amazing and staff was…

The selection was amazing and staff was super helpful. It was my first time shopping in the store - but I learned my size in the process so now I can buy online with confidence knowing that it will fit.

5
Date of experience: Dec 14, 2021
Carson Lama
My item got lost in transit

My item got lost in transit, had to email 3 times and message on Facebook to get a response.

2
Date of experience: Dec 14, 2021
Bry R
Order never received

My order never even shipped I received a tracking that never ever moved. Customer service takes 3 days to respond. This has been a horrible first time experience. Do not recommend.

1
Date of experience: Dec 14, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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