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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Cynthia Ortiz
Great experience with you guys wii…

Great experience with you guys wii continue to do more business with y'all. Thank you

5
Date of experience: Oct 03, 2025
John Williams
Refund

29595 This another item that I’ve ordered that also taking 4to 5 weeks to get I just want my refund that’s all. Thanks

1
Date of experience: Oct 03, 2025
Bruce
Good #of pens for fair sales price.

Good #of pens for fair sales price.

5
Date of experience: Oct 03, 2025
MICHAEL BERMAN
Martha Harris my Pens Representative

Martha’s (my account representative) responsiveness, the excellent quality of the pens, (my customers really like the pens), the rapid turn around from placing my order to receipt of the products, and the very competitive pricing.

5
Date of experience: Oct 03, 2025
CAROL HOGREBE
The associate was supportive and worked…

The associate was supportive and worked with me. I needed to keep the price down on my item and that was achieved so I was able to place my order. Thank you so much we very much like these flashlight keychains.

5
Date of experience: Oct 03, 2025
Fix-It Lady Cynthia Burns
Cheap pen and difficult to read business info.

The pens I normally purchase were not available and these were suggested to me as a replacement. They are very cheaply made (the price reflects that they are cheap). It is very difficult to make out my business information, it is very blurry and the numbers run together. This would have been a 2 star review, but the complaint department responded very quickly and discounted my order for the issue.

3
Date of experience: Oct 03, 2025
Willis Tucker II
You advertised on your website that you…

You advertised on your website that you could ship in 3 days. I didn’t receive the pens until 9 days later & too late for our family reunion which was the prior weekend.

1
Date of experience: Oct 03, 2025
Marina Sparages
Love the product

Love the product. Delivery went to a different house. They were going to replace the product but a day and a half later a neighbor delivered my pens. Since my name is on them, no one else really has a purpose for them.

5
Date of experience: Oct 03, 2025
Donald
No delivery yet

1
Date of experience: Oct 03, 2025
Aaron F
Looked great, but disappointed in quality..

Disappointed... Pulled out our new pens for our Annual Fall Fundraising event. Looked great! Pens were of poor quality. After our evening, we probably threw 20 away as they had broken during their first use or would not write.

2
Date of experience: Oct 03, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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