us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Kim Nation
Quality Logo Pens & Bags

We had a great response time in receiving the logo pens and bags ordered for one of our shows. Quality was good, price was good and experience was good!!! Thank you!

5
Date of experience: Oct 03, 2025
Lissette Garcia
great experience

5
Date of experience: Oct 03, 2025
Steve
Always a good experience with Pens.com

Always a good experience with Pens.com. Great quality at a fair price.

5
Date of experience: Oct 03, 2025
Sandy Dudley
Smooth transaction from beginning to…

Smooth transaction from beginning to end. Super fast turnaround. Bags were on my doorstep within a few days! The bags looked great!

5
Date of experience: Oct 03, 2025
Willie
I ordered pens to commemorate out 135th…

I ordered pens to commemorate our 135th Church Anniversary, the imprint was smeared and the letters ch was left off the end of church, and we were not able to distribute the pens to our guest as we had planned. I don’t believe pens were inspected before shipping to me, otherwise I feel the error could have been caught.

3
Date of experience: Oct 03, 2025
Donna Mincher
Good

Everything worked out great. Thank you.

5
Date of experience: Oct 03, 2025
ERIC R SCHWAB
You must absolutely be kidding

You must absolutely be kidding! 50 pens then turned into n super inflated "Shipping", then a phoney "set up" then a so called extra "tariff" fee. C mons guyts you can do better than this! I used to love Pens.com. Your competitors are not pulling any of this crap!!!!!

1
Date of experience: Oct 03, 2025
Hellen Hellen
...Thank you....!!!!

5
Date of experience: Oct 03, 2025
Hudson Valley Gyro
Simplicity

Simplicity

5
Date of experience: Oct 03, 2025
Amethyst Aesthetics
The ease of use is amazing

The ease of use is amazing! They are very helpful with things!

5
Date of experience: Oct 03, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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