us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Edmir Ferrareze
Excelente

Easy, practical and reliable.

5
Date of experience: Apr 13, 2021
Caroline
Great site

Great site. Got both shipments within 1-2 days. Return process was very easy.

5
Date of experience: Apr 13, 2021
Ronoel Guevarra
The product is good and durable

The product is good and durable. Delivery is arrives as scheduled.

5
Date of experience: Apr 13, 2021
Alice F
Beware that clothes that are discounted…

Beware that clothes that are discounted by 50% or more cannot be returned even though this is not clearly stated anywhere (not on the product page, not on the return policy site, not at checkout, not on your receipt). I did not realize what I bought was considered a "Final Sale" item (this was not stated anywhere) and so I was not able to return clothes that ended up not fitting well. This lack of clarity frankly felt very deceptive.

3
Date of experience: Apr 12, 2021
Michelle
My son loves the hoodie

My son loves the hoodie. It looks great and he says it is super comfortable. In fact, he wears it even when it’s not cold enough to need it.

5
Date of experience: Apr 12, 2021
randy johnson
i like superdry coat/jacket they are…

i like superdry coat/jacket they are very nice outerwear.

5
Date of experience: Apr 12, 2021
Aaron Stone
As always

As always, quality and awesome clothing and not too expensive! :)

5
Date of experience: Apr 12, 2021
Javier
Exelent product

5
Date of experience: Apr 12, 2021
RAGHUVEER VADLAKONDA
Unclear Product Description for FINAL SALE items

Hi, I purchased few items and I thought they are on "Sale" but not "Final Sale". Before I purchased the items I checked that product description and confirmed that the items are not on "Final Sale". However, when I tried to return the items through online portal I am getting a message that "Order can't be returned as it contains non returnable products only". Below are the order numbers. Order numbers SUPERDRYUS4091639SUPERDRYUS4093425I contacted customer service and they said the items I bought were on Final Sale. How would I know if the product description doesn't indicate that the items are not returnable? Firstly, I am very dissatisfied that the items I bought are not true to their size. Secondly, I am stuck with the items that I am never going to wear as they are too loose at the waist. I would greatly appreciate if you facilitate the return. Regards,Raghu Vadlakonda

1
Date of experience: Apr 12, 2021
Canal Yards Project
Great Coat

Great coat, fits like a glove. I'm 6'1 and about 175 lbs and got the large. We'll see how it holds up but for now this is my new fav coat.

4
Date of experience: Apr 12, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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