us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Xuebing Lin
The staff did not double check

The anti-lost button on the clothes is not opened, and the black circle is under the clothes. How to wear it?

2
Date of experience: Apr 06, 2021
Andres Raymundo
Fast shipping

Fast shipping, highly recommended

5
Date of experience: Apr 06, 2021
Michael Loi
Great price and fast shipped

5
Date of experience: Apr 06, 2021
Ana Smith
Excellent very helpful costumer…

Excellent very helpful costumer service. I got the wrong size pants by mistake and they helped me and walk me trhough thinks I had to do after many many mails back and forth . I got it all done Thank you .

5
Date of experience: Apr 05, 2021
Michelle Sims
Not happy I cannot return 2 pairs of…

Not happy I cannot return 2 pairs of shorts I purchased. I purchased 3 total and 5 shirts. 2 pairs of the shorts did not fit. I will not order again because of this reason

1
Date of experience: Apr 05, 2021
Mary McConnell
Love it!

Perfect! 5’7” 160, women’s size 10 great fit. Please make more floral patterns.

5
Date of experience: Apr 05, 2021
Benjamin Chen
got a size medium which is kinda small…

got a size medium which is kinda small for me but could not exchange it because it was an final sale item

1
Date of experience: Apr 05, 2021
Song Park
So fit.

So fit.Quality so bad.I never purchase the superdry clothes.

1
Date of experience: Apr 05, 2021
Dinesh
I shopped on superdry for the very first time and its a big dissappointment!!!!!

I shopped on superdry for the very first time and used the size guide on their website to get my size. It said that I would fit in size ‘M’ and thats my usual size that I wear in all other brands and I bought some T shirts from final sale. Once they arrived, all the t shirts were tight for me. I emailed the customer service saying that their website said that I will fit in size ‘M’ and it did not fit me. They said that I bought everything from final sale and they will not accept returns. I requested them for an exchange as a first time curtousy, but they refused to do that even their website showed a wrong size that I would fit into. I don’t recommend this brand.

1
Date of experience: Apr 05, 2021
Todd
Fast shipping

Fast shipping, great sales. SuperDry is just enough different than others to be a great fashion choice.

4
Date of experience: Apr 05, 2021

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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