us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

The first company Carolina Appliance…

The first company Carolina Appliance did not show up. Also, unable to get in touch with them..customer service was very unhelpful. I had to get nasty after 3 days of calling to have another company assigned. My washer is still not repaired it has been 2 weeks.

1
Date of experience: Oct 02, 2025
JOHN DAVIS
Thanks for covering my appliance

Thanks for covering my appliance, the tech and his company were great.

5
Date of experience: Oct 02, 2025
Mzzzd Collins
Quick and Courteous Service

The technician called before he came. He assessed the issue quickly and made the necessary repairs. He was polite and respectful of the property. I am completely satisfied.

5
Date of experience: Oct 02, 2025
Shannon Wolthusen
So glad I ended up purchasing this…

So glad I ended up purchasing this coverage. I’ve had to have something repaired on my washer and dryer 3 separate times (different each time) that alone makes the plan worth it. Definitely recommend! For reference I have Maytag washer and dryer

5
Date of experience: Oct 02, 2025
Rachel
Y’all make great comfortable work boots…

Y’all make great comfortable work boots that don’t make your feet sore.

5
Date of experience: Oct 02, 2025
Wouldn’t recommend

Returned an item Have my receipts for it and contacted customer service multiple times and keep getting run around, item is still being charged and there’s no sight of my return in progress

1
Date of experience: Oct 02, 2025
The quality of the calendars is great

The quality of the calendars is great, but the printing is so poor I would be embarrassed to give them to anyone. Please have someone call me in regard to this.

1
Date of experience: Oct 02, 2025
Mark Grossman
Very good service.

I've been a customer for a while and have had a good experience. My only gripe is it seems the discount codes are never available to me.

4
Date of experience: Oct 02, 2025
JOHN C METCALF
Great products and service!

5
Date of experience: Oct 02, 2025
JEFF DEGENSHEIN
Director of Operations & Marketing

Always tremendous service and a great product!

5
Date of experience: Oct 02, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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