us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Doron Berger
The phone rep (not a ROBOT!)

The phone rep (not a ROBOT!) was very helpful & knowledgeable!Eset is a great product!All is well!

5
Date of experience: Oct 01, 2025
Fred
Great

Great! Great! Great!

5
Date of experience: Oct 01, 2025
M.H.
I was not happy about Password Manager…

I was not happy about Password Manager going away with the Ultimate plan.

3
Date of experience: Oct 01, 2025
Very exceptional

The software is dependable.

5
Date of experience: Oct 01, 2025
Kevin Stoops
Eset is ok, but getting worse over the years.

Eset is ok, but confusing to use. Every update they seem to tweak the default options. A later update for Mac was to disable removable drives, but if you have a connection through Thunderbolt they disabled my external storage. This was all done "Automatically" from an update. Eset does not seem to play well with the OS, Ethernet/WiFi issues after a different update. They just can't seem to resist tweaking the default settings. They also make licensing and using your paid for license very difficult to use. Not as bad as Norton but they are getting there.

3
Date of experience: Oct 01, 2025
Barbara B
Love you guys

Love you guys. Always easy to use, and I always feel that my computer is protected.

5
Date of experience: Oct 01, 2025
Bob Morris
Bad customer service

Bad customer service. I emailed you guys and no one has reached out to me, and I'm pretty upset. I wanted to exchange my coat that I just bought but I guess I'm stuck with a size that doesn't fit. This is my first and last time buying from Superdry.

1
Date of experience: Oct 01, 2025
Patrice Kelly
Well made

Well made, love the oversized heritage style of my sweatshirt, so cute

5
Date of experience: Oct 01, 2025
Marilyn Hughes
The styles are amazing and the quality…

The styles are amazing and the quality is wonderful.

5
Date of experience: Oct 01, 2025
DayZxViiPer35
Good quality

Good quality

5
Date of experience: Oct 01, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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