us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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Review Time

shane sinnemon
Great to do business with product was…

Great to do business with product was nice and solid

5
Date of experience: Aug 31, 2025
KAY STRANGE
always on time

always on time. easy to work with

5
Date of experience: Aug 31, 2025
Nina Papazis
Alpha Stylus Pen

I just started using this site, so I don't have much input; however, I am pleased to state that I was extremely pleased with my first purchase. I ordered a set of Alpha Stylus Pen with Rose Gold mirrored imprint pens. I love the feel of the pen, the pen writes smoothly with no skips in ink and it doubles as a stylus. I would definitely purchase this product again. The order was shipped quickly - it didn't take six to eight weeks to get here. I am pleased with that.

5
Date of experience: Aug 31, 2025
Dennis Arnold
We were very happy to receive the best…

We were very happy to receive the best customer considerations in our contract. God bless you Thanks

5
Date of experience: Aug 31, 2025
Carol Vitale
Easy and fast

5
Date of experience: Aug 31, 2025
KELLY KATAYAMA JOHNSON
Disappointed after using pens.com for 35 years

I was disappointed in the follow up service for my pencils that I ordered. Also, I’m disappointed it’s taking so long to resolve the order issue with my pencils I love pens.com normally but this makes me rethink using this company.

3
Date of experience: Aug 31, 2025
CARI MAYNARD
Quick Delivery and Helpful Support

We ordered branded pens and notebooks from Pens.com and had a great experience! The items arrived quickly, the price was excellent, and the quality was just what we were looking for. Their customer service team was also very helpful and responsive. Highly recommend!

5
Date of experience: Aug 31, 2025
MATTHEW ALLEN
my product did not arrive on time for…

my product did not arrive on time for an event that was for advertising as promised.

3
Date of experience: Aug 31, 2025
RJ KIEKPE
Grest customer service

Grest customer service. At first the logo needed to be changed, and the process was seamless.I would only maybe put a better ink cartridge inside, but that can be done by the user. Overall I am very pleased.

4
Date of experience: Aug 31, 2025
VAN BUCHANAN
Super service!

Your inside contact, Maram, was tremendous. She was knowledgeable, courteous, and friendly. Everything arrived as promised. Your pens are a great advertising give-away.

5
Date of experience: Aug 31, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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