us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

WAYNE CLARK
The whole experience was good from the…

The whole experience was good from the help from Aziz to the great job on the pens.

5
Date of experience: Aug 30, 2025
Ronald Furstenau
Fast

Fast, quality merchandise!!

5
Date of experience: Aug 30, 2025
Natalie Cunningham
I was in a hurry and ordered last…

I was in a hurry and ordered last minute and Benjamin was able to get my order completed and shipped to me on time. I am so grateful!

5
Date of experience: Aug 30, 2025
Fran
Thankful for your outstanding service.

Thank you, Thank you. Everyone was helpful andpatient with me. I was disappointed that my SalesRep had changed, but Mr. Rojaye assured me that Mr. Jebali would take care of my order. Mr. Jebaliwas courteous and I am thankful for his patience andkindness in helping me receive my order in a timely manner.

4
Date of experience: Aug 30, 2025
Jeff
great looking pens and write really well

5
Date of experience: Aug 30, 2025
Susan
Good pens

Good pens. Got order right. Delivered as scheduled.

5
Date of experience: Aug 30, 2025
Dana Debaets
Printing on the pens was incomplete.

Printing on the pens was incomplete.Called and spoke with rep who requested a picture of the pens and have not heard another word! Have no clue what is happening if anything!Lousy customer service in my book....

1
Date of experience: Aug 30, 2025
Susan Buenaventura
Beautiful elegant pens.

Great promotional price on a pen I have had my eye on for a couple years. Gray and rose gold, gorgeous and elegant looking. Love the stylus on the end. I received a sample and a great price and we received them promptly. I feel proud to show them off!Will definitely buy again.

5
Date of experience: Aug 30, 2025
Nancy Merrill
Exactly what I expected.

Product is exactly what I expected.

5
Date of experience: Aug 30, 2025
Beth
Not quite what I envisioned, the mug itself is nice

I like the mug, but the logo I ordered to be printed in the center of the mug, was printed closer to the handle. It bothers me that it is off.

3
Date of experience: Aug 30, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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