Name: us
Telephone: 8663333134
Rating: 4.1

Ms. Smith Guest

Great pen quality; Design was not what I approved

The color of the imprint on the pen did not match what I approved. Otherwise, the quality of the pens are great and they write well.

Date of experience: Aug 25, 2025

Terri Addis Guest

8 months ago

Product review

I didn't have much time to order the bags and everyone was very helpful. The order was received earlier than anticipated. I've ordered a few things and been very happy with the timeliness and quality.

Date of experience: Aug 25, 2025

SNYDER TAX SERVICE Guest

8 months ago

The Good and the Bad

I have ordered from Pens.com for about 8 years for my tax preparation business. The good news is that the product is high quality and delivery is consistent and reliable. My clients look forward to getting new pens each year and I enjoy giving them away!The bad news is that I don't feel as if my sales reps listen to anything I say other than trying to make a new sale. I receive multiple emails from my "personal representative" within weeks of each other. Each time is a new rep that I have never worked with before. I have a spreadsheet that historically tracks my cost per pen and have to refer to it every time to be sure I'm getting the best deal. The rep always says that they're giving me the best deal the very first time - not true. This year it took three separate phone calls with three separate quotes before I get the price I was looking for. The first two quotes were 30% to 40% more per pen than I had paid last year.

Date of experience: Aug 25, 2025

Edward Hawkins Guest

8 months ago

Clear. Bold Print.

We contacted Pens.com and we very accommodating to meet our goals of Bold Printing on nice affordable pens. Order taker person was very pleasant to work with. We will be back.