us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

I haven't had a virus or anything in…

I haven't had a virus or anything in years.

5
Date of experience: Aug 26, 2025
Art Headley
Unclear

Very confusing on which account I renewed, maybe paid for it twice.

2
Date of experience: Aug 26, 2025
Albert Brown
Corrupted files

The company provided feedback on corrupted files and removed them.

5
Date of experience: Aug 26, 2025
customer
Excellent Company

5
Date of experience: Aug 26, 2025
Lulu
Easy renewal process

I think you have streamlined and simplified the renewal process over the years. In past years I found it to be a bit difficult to navigate the renewal process, but this most recent time was much easier.

5
Date of experience: Aug 26, 2025
Gregory Johnson
I disagree about the Tech just coming…

I disagree about the Tech just coming in to make a small observation doing just enough to get 🙃 by.

3
Date of experience: Aug 25, 2025
John
The experience was positive overall

The experience was positive overall. The scheduling was good, the Technician called in advance and arrived on time. He was able to resolve the issue with his expertise and parts he had available in his van.

5
Date of experience: Aug 25, 2025
sierra lee
I had a good experience

I had a good experience . My tech was kind and knowledgeable. I appreciate that when he left I learned more about my appliance and home due to his expertise.

4
Date of experience: Aug 25, 2025
PRAMOD BENGANI
Excellent customer service

Excellent customer service. This time we also had a fast delivery. Price is very competitive, and quality of pens are very good.

5
Date of experience: Aug 25, 2025
Dewey Tucker
Love them

Love them! They are perfect

5
Date of experience: Aug 25, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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