us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

TRANG NGUYEN/ MICHAEL
Nikki Taylor

Nikki Taylor, our Sales Account Specialist, has been an incredible asset to us for the past 7 years. She consistently advocates for us, offering excellent pricing and top-notch customer service. It's rare to find someone you can truly trust and rely on, but Nikki has always been that reliable point of contact. We’re grateful for her dedication and commitment to ensuring we’re always taken care of. Highly recommend!

5
Date of experience: Aug 17, 2025
RICHARD CLARK
Went Great!

Everything went well and I was pleased with the whole process.

5
Date of experience: Aug 17, 2025
Michael
Has repeatedly sent the wrong sized imprint

After a second try at getting the imprint correct and assuring me the font size would be corrected, I was sent 100 more of the bad imprint. The customer services representative, when I pointed out in my review of the imprint design that the size was the same as the incorrect order assured me that was simply the size of the imprint area and not the font. I'm done with this company. If asked I will recommend people away from Pens.com.

1
Date of experience: Aug 17, 2025
Dee's Beautiful Bling
Easy to use

I like that I can get my funds within minutes. However, I do not like that I lose some money with the fees.

4
Date of experience: Aug 17, 2025
Vickie McPherson
Peace of mind

I have a better peace of mind feeling my information and computers are safer with ESET.

5
Date of experience: Aug 17, 2025
D Jeter
Number one I've been using ESET NOD 32…

Number one I've been using ESET NOD 32 for about 12 years now and I have not found a problem it is always shown me where problems are and quickly fixed it's a great antivirus and I recommended it to at least one friend Good stuff.

5
Date of experience: Aug 17, 2025
Harold Peterson
I have enjoyed the protection but I…

I have enjoyed the protection but I needed help from my son to renew security.

4
Date of experience: Aug 17, 2025
Jack Sullivan
Great Experience From Design to Installation

From design to installation we had an exceptional experience. Kudos to our designer Colleen at WREN located in the Home Depot in Wallingford Connecticut. Colleen's vision transitioned perfectly into a reality for our new kitchen. We have received compliments from all who enter our new kitchen space.

5
Date of experience: Aug 17, 2025
DANIEL SALINAS
Excellent

Very good product Will continue to buy!!!

5
Date of experience: Aug 16, 2025
Anon
Had to reorder

Had to reorder. The transaction only took a few minutes. And had my order within a week.

5
Date of experience: Aug 16, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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