us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

PHYLLIS PRESTON
Received shipments separately and still…

Received shipments separately and still havent received notebooks that were ordered. Have received multiple calls from multiple people trying to sell me more product and I havent even received what I ordered.

2
Date of experience: Aug 16, 2025
Tami Chavez
Business Owner

As a business owner, product selection is key to my brand's success. Requesting samples allows me to make informed choices that help my events stand out.

5
Date of experience: Aug 16, 2025
SONYA CHAIREZ
Great Pens

ordered and received fast and in great condition love the logo and writing!

5
Date of experience: Aug 16, 2025
Mysti Weber
"Pens.com" pens

Ease of ordering, good delivery time and excellent price. The pens are perfect for our needs. I am certain if we need more pens, we will look at your website first. Thank you.

5
Date of experience: Aug 16, 2025
THOMAS H GRAY
Tariff Charge

Was not advised that tariff charge was being added to order before hand.

4
Date of experience: Aug 16, 2025
CHARLES GOEBEL
Pens.com always provides a quality…

Pens.com always provides a quality product at a good price!!!

5
Date of experience: Aug 16, 2025
Trish A
Took longer than expected

Rose gold pens ordered are very nice. Write well and not bulky like so many pens these days, wonderful thin design.Unfortunately they did not get shipped in the 2 days as I expected. Ordered more than 2 weeks in advance of a class I was hosting, and they did not arrive in time.Not sure how long the ink will last though since have had them less than two weeks. But I love writing with them

4
Date of experience: Aug 16, 2025
BETH FOX-DEAN
very fast and efficient

very fast and efficient! And very happy with the pens that we purchased.

5
Date of experience: Aug 16, 2025
William Graser
Customers who bought my non-fiction book 📕 The tote bags met my expectations.

The tote bags met my expectations. Made a good impression along with my published non-fictional military story based on 60 veteran firsthand accounts.

5
Date of experience: Aug 16, 2025
Margaret Grub
Best Pens

I never have a problem ordering pens from this site. They arrive quickly and always look great.

5
Date of experience: Aug 16, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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