us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Margaret Grub
Best Pens

I never have a problem ordering pens from this site. They arrive quickly and always look great.

5
Date of experience: Aug 16, 2025
NICOLE MARKHAM
Price Gouging

I am happy with the quality, I was not happy with the pricing. I had ordered 250 pens 4mos ago and placed my order for exactly the same thing. When I received my quote, it was 80.00 more than what it was 4mos ago. They were charging me 41.99 for shipping and also 19.99 for a logo set up fee (even though we have been ordering for years now), and of course and they now list "tariffs" as a line item (they did last do that on my order from 4mos ago, but now the tariff prices is another 15.00 higher). I am very disappointed especially since my company has been a loyal customer and I will be researching other companies for when I need to order more pens.

3
Date of experience: Aug 16, 2025
William Graser
Customers who bought my non-fiction book 📕 The tote bags met my expectations.

The tote bags met my expectations. Made a good impression along with my published non-fictional military story based on 60 veteran firsthand accounts.

5
Date of experience: Aug 16, 2025
BETH FOX-DEAN
very fast and efficient

very fast and efficient! And very happy with the pens that we purchased.

5
Date of experience: Aug 16, 2025
Christine Zygmont
Great quality

Great quality, great selection!

5
Date of experience: Aug 16, 2025
Kim Lucas
Great experience

I had a great experience with Pens.com with my order for pens. Fast and efficient. Very satisfied with products.

5
Date of experience: Aug 16, 2025
Richard  Knox
The process was easy and done in a…

The process was easy and done in a timely matter

5
Date of experience: Aug 16, 2025
FETTY'S ONE STOP SHOP L.L.C
offering loans

offering loans

5
Date of experience: Aug 16, 2025
Empire Maintenance Solutions
Fast cash

Square made it easy for me to take cards and have it immediately available in my square bank account. Having your money that fast is great for a new business!!

5
Date of experience: Aug 16, 2025
Barbara McCulloch
I received an email that was threatening

I had received an email supposedly from Square (that I assumed was spam) saying I had a dissatisfied customer, and thought it would be a good idea to have it verified by Square rather than click on their link.I used Square's chat feature which directed me to forward it to their department which deals with these phishing creeps.Then Square followed up promptly in an email to me, letting me know I didn't need to save anything, they had it now!

5
Date of experience: Aug 16, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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