us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Valued Customer from KC.
Trusted product.

I have sincere confidence in the ESET product. We have had ESET for several years. I received my renewal notice in plenty of time to renew my service.

5
Date of experience: Aug 06, 2025
Robert Denstedt
Never a security issue.....

In the years I have had ESET, I have never had a security issue with my computer....I d believe that says it all.

5
Date of experience: Aug 06, 2025
A. TAYLOR
ESET renewed my membership at full…

ESET renewed my membership at full price and then I received a sale price notice via email. I called customer service & they told me that there was nothing they could do. So, when renewal time comes again, I will not be renewing w/ESET!

1
Date of experience: Aug 06, 2025
Gwen Dickerhoof
I tried to download myself and I…

I tried to download myself and I believe I did it. But then I went in again and it gave me another number to pay for 2 years. I had paid that the first time but have an expiration date for June 2025. I already had that expiration date from my last purchase. I attempted to find out if I had purchased a 2 year term but couldn't find out. Why did I pay $194.48 for one year when it says $180 for a 2 year term.

4
Date of experience: Aug 06, 2025
Gretchen Van Zile
Eset Rocks!

I have had Eset for a good 20 years. This has given me the peace of mind in the Cyber world that a previous program failed to do.Not only peace of mind but the Customer Service is exemplary!

5
Date of experience: Aug 06, 2025
Dennis Kent
The best thing I can say is that

The best thing I can say is that. I never really think about the protection. I have it on auto update and 4 years in I’ve never had an issue

5
Date of experience: Aug 06, 2025
I wish there was more step by step…

I wish there was more step by step instructions to guide. Things like how to include a site/page that has been blocked.How to use features like the banking protection part. I could not find any explanation of exactly what the feature was going to do... just general comments like protect...

3
Date of experience: Aug 06, 2025
Procter & Gamble
Quality prduct that works

5
Date of experience: Aug 06, 2025
john
Technician came over changed dryer …

Technician came over changed dryer drum wheels, completed the repair with minutes. Dryer ran like nothing ever happened. I'm satisfied.

5
Date of experience: Aug 05, 2025
Gloria Cardenas
Job well done.

Job well done.

5
Date of experience: Aug 05, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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