us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

CAROL MCCOY
Tech arrived and fixed the problem

Justin was super quick, right on time, and fixed the problem so quick. I highly recommend this for all your appliances. He arrived 15 minutes after I received a call he was on his way.

5
Date of experience: Aug 05, 2025
Gloria Cardenas
Job well done.

Job well done.

5
Date of experience: Aug 05, 2025
Pure Green Vienna
Easy interface and great communication

5
Date of experience: Aug 05, 2025
Lawrence
12 Years of success

From time to time, ESET tells me it is on the job by alerting me of potential websites that could be harmful. Every month I receive a report of everything it did, even blocking harmful things I don't even get to see. ESET was recommended to me by the company I used whenever I had a computer issue and his advice was spot on.

5
Date of experience: Aug 05, 2025
Jerry
I assume the software is working as…

I assume the software is working as promised. I am not very good at this new technology, so I don't know if it is doing what it is supposed to do.

3
Date of experience: Aug 05, 2025
ROBERT FAHERTY
Have really appreciated the service…

Have really appreciated the service received over the years from ESET.

5
Date of experience: Aug 05, 2025
Michael
ESet has provided me with protection…

ESet has provided me with protection over the last several years. It has worked flawlessly during that time. I highly recommend this product to protect your information and your peace of mind.

5
Date of experience: Aug 05, 2025
Duane Smith
Professional experience

Professional experience

5
Date of experience: Aug 05, 2025
customer
Purchased a new license and now every…

Purchased a new license and now every time you service attempts to start my laptop blue screens. The only way to login is to go into safe mode and disable your software.

1
Date of experience: Aug 05, 2025
Juliet
The person I spoke to was very helpful!

The person I spoke to was very very helpful and friendly. He patiently resolved my problem, as I had many questions and needed some extra explanation. I was very pleased to have this person to person assist.

5
Date of experience: Aug 05, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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